Govind Lohar
Udaipur
Summary
Driven Service Advisor with a proven track record at Navneet Motors, where I honed my customer-centric approach and technical knowledge. A quick learner and effective decision-maker, I excel in project management and leveraging DMS software to enhance service delivery. My innovative solutions and creative design skills have significantly improved customer satisfaction.
Overview
5
5
years of professional experience
Work History
Service Advisor
Navneet Motors
Udaipur
11.2023 - Current
- Customer Handling: Build communication and interpersonal skills to manage customer expectations effectively.
- Technical Knowledge: Learn the basics of vehicle maintenance and repair processes to explain technical details to customers.
- Software Skills: Get familiar with tools like DMS (Dealer Management System) software, which are commonly used in service centers.
Trainee Technician
Bharat Benz Dealer
Udaipur
02.2020 - 08.2020
- Installed new parts, components, and systems to ensure proper functioning of vehicles.
- Performed routine maintenance on vehicles, such as oil changes and tire rotations.
Education
Polytechnic - Mechanical Engineering
Government Polytechnic Collage
Udaipur, Rajasthan12.2023
ITI - Diesel Mechanic
Arihant Industrial Training Institute
Udaipur, Rajasthan12.2020
Secondary Examination - 10th
Government Senior Secondary School
Udaipur, Rajasthan12.2019
Skills
- Quick learner
- Project management
- Effective Decision Maker
- Complex problem solver
- Creative design
- Innovative
- Customer-Centric Approach
Professional Qualifications
- Advanced AUTOCAD(Mechanical) MSME , Udaipur
- CNC Machine (45 days training at MSME), Udaipur
- RS-CIT
Languages
Hindi
First Language
English
Elementary (A2)
A2
Mewari
Proficient (C2)
C2
Timeline
Service Advisor
Navneet Motors
11.2023 - Current
Trainee Technician
Bharat Benz Dealer
02.2020 - 08.2020
Polytechnic - Mechanical Engineering
Government Polytechnic Collage
ITI - Diesel Mechanic
Arihant Industrial Training Institute
Secondary Examination - 10th
Government Senior Secondary School
Similar Profiles
Nilesh ShindeNilesh Shinde
Inventory Assistant at Navneet Education LimitedInventory Assistant at Navneet Education Limited
Praggya Paramita PoddarPraggya Paramita Poddar
Senior Learning Designer at Navneet FutureTech LimitedSenior Learning Designer at Navneet FutureTech Limited
Shubhkarman KaurShubhkarman Kaur
Server at Navneet KaurServer at Navneet Kaur