Govind Mahokar
Sales & Strategy Exepert
Pune
Summary
Dedicated and service-focused general manager committed to providing exceptional customer experiences that foster loyalty and drive repeat business. Skillfully orchestrates the efficient allocation of resources to effectively handle anticipated operational demands. Proven sales leader with a keen sense of judgment, strong planning abilities, and excellent interpersonal communication skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Inframantra India Private Limited
09.2024 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Assistant General Manager
Inframantra India Private Limited
10.2023 - 08.2024
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Mentored and motivated team members to achieve challenging business goals.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Closing Team Lead
Adhiraj Construction Pvt Ltd
12.2022 - 03.2023
- Created inviting environment for customers by maintaining site organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Regional Head
Prepladder PVT LTD
02.2022 - 11.2022
- Promoted company by giving exciting and dynamic presentations to customers.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Represented company at various national and global events.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Participated in promotional opportunities and onboarding of new accounts.
- Visited sites periodically to view service levels and adherence to global service standards.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Senior Business Development Manager
BYJU'S Think & Learn Pvt. Ltd.
04.2021 - 01.2022
- Empathic Leadership to translate a roadmap with end-to-end execution of 70 associates resulted weekly 70L Rupees revenue productivity
- Collaborated to influence BTL marketing teams without formal authority to double conversion percentage from 3% to 6% within 4 weeks & with Pre Sales team to double conversion from 30% to 60% within 6 weeks
- Reviewed customer experiences from time to time, user complaints and taking measures which resulted cancellation ratio from 25% to 9%
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Leading Direct Sales, Inside Sales & Pre Sales Teams.
Business Development Manager
BYJU'S Think & Learn Pvt. Ltd.
11.2020 - 03.2021
- Leading a team of 16-20 and successfully converting them to Top performing Business Development Associates team, directly contributing to the fast growth of the company.
- Got Awarded as a top Performing manager amongst 95 Managers consistently for more than 12 months & Got Dream Team Award which includes contribution in Lowest Attrition rate by maintaining business requirements of the organization.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Training the team to adapt to the new normal (COVID Times) a complete transition from Direct Sales model to Inside Sales model in no time.
- Improving the business foothold and overall sales turnover (regional) by converting the leads into business growth prospects
- Guiding the team to fulfill weekly targets & deadlines, setting team goals to sync in with company growth objectives.
- Successfully implementing the philosophy of Forward thinking on Backward planning to meet the desired target in time.
- Responsible for successfully implementing multiple marketing campaigns at the ground level while at the same time providing valuable feedback for future improvement.
- Piloting the new products and service offering and providing valuable feedback before it becomes streamline product.
- Responsible for utilizing assigned leads and generating sales.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Cross-trained and provided backup support for organizational leadership.
Business Development Associate
BYJU'S Think & Learn Pvt. Ltd.
12.2019 - 10.2020
- More than 1Crore rupees of revenue generation as an individual from newly targeted market with less than 10% cancellation
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Communicated with local organizations to build networks and develop leads.
- Helped the marketing team to create an Organic Referral Programme
- Used Lead squared (CRM) to handle current portfolio and prospective leads.
- Met with current clients to assess needs and develop improvement plans.
Territory Manager
HeroMoto corp.
07.2016 - 12.2019
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
- Developed business pipeline using cold and warm techniques.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Education
Bachelor of Science - Mechanical Engineering Technology
BNCOE, Pusad
07.2013 - 06.2017
Skills
Business development and planning
Client Acquisition
Relationship building and management
Territory Management
Operations Management
Team Leadership
Customer Relationship Management
Revenue Generation
Market Research & Market understanding
People Management
Inside and Field sales
Market Penetration
Lead Generation
Communication
Decision Making
Campaign development
Timeline
General Manager
Inframantra India Private Limited
09.2024 - Current
Assistant General Manager
Inframantra India Private Limited
10.2023 - 08.2024
Closing Team Lead
Adhiraj Construction Pvt Ltd
12.2022 - 03.2023
Regional Head
Prepladder PVT LTD
02.2022 - 11.2022
Senior Business Development Manager
BYJU'S Think & Learn Pvt. Ltd.
04.2021 - 01.2022
Business Development Manager
BYJU'S Think & Learn Pvt. Ltd.
11.2020 - 03.2021
Business Development Associate
BYJU'S Think & Learn Pvt. Ltd.
12.2019 - 10.2020
Territory Manager
HeroMoto corp.
07.2016 - 12.2019
Bachelor of Science - Mechanical Engineering Technology
BNCOE, Pusad
07.2013 - 06.2017
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