Govind Patidar

Banswara

Summary

Dynamic Hotel Manager with a proven track record at Meddys 24 Cafe and Restro, excelling in guest services management and staff streamlining. Achieved a significant increase in guest satisfaction scores through effective problem resolution and innovative marketing strategies. Skilled in financial oversight and fostering strong vendor relationships to enhance operational efficiency.

Overview

year of professional experience

Work History

Hotel Manager

Meddys 24 Cafe and Restro

07.2024 - Current

Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and guest services.
Manage budgets, forecasts, and financial performance.
Ensure compliance with health, safety, licensing, and other regulatory standards.
Hire, train, supervise, and evaluate staff performance.
Address guest concerns and resolve issues promptly to maintain high satisfaction.
Implement effective marketing and sales strategies to maximize occupancy and revenue.
Monitor and improve hotel performance metrics (e.g., occupancy rate, average daily rate, guest satisfaction scores).
Coordinate maintenance and renovations to ensure the property remains in excellent condition.
Maintain strong relationships with vendors, suppliers, and local businesses.
Prepare and submit reports to senior management as required.

Education

Bachelor of Arts - History

Mohanlal Sukhadia University

Udaipur, India

04.2001 -

Skills

Office and staff streamlining

Guest accommodations

Guest services management

Guest experiences

Timeline