GOVIND SAXENA
New Delhi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Relationship Manager Pioneer Banking
INDUSIND BANK LTD
New Delhi
07.2023 - Current
- Managed customer relationships by providing timely responses to their queries.
- Being one point of contact for affluent segment pioneer customers. Processing their inward outward remittances,forex card load reload.
- Doing all kind of operations ,sales and relationship management catering specifically to affluent segment customers
Branch Relationship Officer
Axis Bank Ltd
New Delhi
09.2020 - 07.2023
- Performed account opening for new customers, processed deposits, withdrawals, loan applications.
- Promoted additional products and services available within the branch network.
- Actively participated in sales campaigns designed to increase market share for the bank.
- Provided excellent customer service to all customers and ensured their satisfaction.
- Processing Inward Outward remittances, forex card load and reload ,sales and relationship management.
Education
PG Diploma Banking Services
Amity University
Noida, UP12-2020
BSC PHYSICS HONOURS
University of Delhi
New Delhi06-2013
Skills
- Solution management
- Client Engagement
- Relationship building and management
- Wealth management portfolios
- Client acquisition
- CRM Tracking
Certification
- Certified Credit Professional qualified conducted by IIBF
Timeline
Service Relationship Manager Pioneer Banking
INDUSIND BANK LTD
07.2023 - Current
Branch Relationship Officer
Axis Bank Ltd
09.2020 - 07.2023
PG Diploma Banking Services
Amity University
BSC PHYSICS HONOURS
University of Delhi
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