Summary
Overview
Work History
Education
Skills
Strengths
Declaration
Personal Information
Languages
Timeline
Generic

Govind Verma

Senior Manager, Finance & Accounting
New Delhi,Delhi

Summary

Experienced Accounts Payable Senior Manager with a proven track record of over 13 years in optimizing financial operations across diverse industries. Skilled in streamlining accounts payable processes, improving accuracy, and ensuring timely payments. Proficient in managing high-volume transactions, leading cross-functional teams, and implementing internal controls to mitigate financial risks. Utilizes advanced financial software and analytics to drive process improvements and cost efficiencies. Recognized for strong leadership, exceptional problem-solving abilities, and dedication to regulatory compliance. Demonstrated success in fostering productive relationships with vendors, auditors, and internal stakeholders to achieve organizational objectives and financial stability

Overview

13
13
years of professional experience
11
11
years of post-secondary education

Work History

Senior Manager

Genpact
11.2021 - Current
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.

Manager

Genpact
07.2019 - 11.2021
  • Tower Lead for Dispute Management Team & Exception handling team, Helpdesk and Payments
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.

Team Lead

Accenture
09.2016 - 07.2019
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Directed and supervised team of 15 FTEs engaged in Procure to Pay
  • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
  • Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Subject Matter Expert

Accenture
08.2014 - 09.2016
  • Mentored junior team members, contributing to their professional growth and development.
  • Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Monitored and tracked user progress to identify improvement opportunities.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Collaborated with management to identify and prioritize new development concepts.
  • Analyzed business problems, identifying root causes and developing robust solutions.
  • Improved user productivity and efficiency through system training and support.
  • Developed and presented business cases, presentations and reports to senior management.
  • Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
  • Optimized subject matter content by conducting extensive research and incorporating industry trends.

Senior Associate

Accenture
09.2012 - 08.2014
  • Trained and supported new team members, maintaining culture of collaboration.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Assigned tasks to lower-level personnel based on qualifications and skills set.
  • Developed comprehensive training programs, resulting in improved employee skillsets and increased productivity.
  • Worked varied hours to meet seasonal and business needs.
  • Managed customer relations through communication and helpful interactions.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.

Associate

Accenture
07.2011 - 09.2012
  • Worked varied hours to meet seasonal and business needs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.

Education

MBA - Finance & International Business

ICFAI
New Delhi
04.2014 - 03.2017

BBA - Business Administration And Management

Maharaja Surajmal Institute, IP University, Delhi
New Delhi, India
04.2008 - 03.2011

Bachelor in Commerce - Accounting And Finance

University of Delhi, SOL
New Delhi, India
04.2007 - 03.2010

Intermediate [Higher Secondary Certificate] - Commerce

Cambridge Foundation Sr. Sec. School
New Delhi, India
04.2006 - 03.2007

Matriculation [Secondary Certificate] -

Cambridge Foundation Sr. Sec. School
New Delhi, India
04.2005 - 03.2006

Skills

ERP:

RBS [Royal Bank of Scotland]

Commerzbank

Citibank World Link

BOA [Bank of America]

Bank Portals

WQM - BSS Remedy Tool for AP Support teams

Lotus Notes

ServiceNow

CaseTracker [Salesforce]

Query Management

DAT [Genpact]

DPI [Accenture]

ATCAT [Accenture]

Duplicate Identifier

VBA Scripting & Macro Development on VB

Power Bi [Visual Dashboarding in Genpact]

DFI [Digital Dashboards used in Accenture]

Microsoft Visual Basic 60

Microsoft SQL

Tally

Microsoft Office 365

Tool / Application’s

Brainware [Hyland]

MapOptika [Accenture]

OCR’s

Optika [Oracle]

Fusion [Accenture]

DFM (Accenture)

SAP Business Workspace

Akritiv [Salesforce]

WORKFLOW

QAD 2010

SAP SRM

SAP Ariba

SAP Concur

SAP 77

BPCS/AS400

Lawson Smart Office v 10

Microsoft Dynamics AX 2005

Oracle PeopleSoft 90

ERP:

Strengths

  • Strategic Leadership: Proven ability to lead and mentor teams, fostering a collaborative environment to drive efficiency and improve accounts payable processes.
  • Process Optimization: Expertise in streamlining workflows, implementing best practices, and leveraging technology to enhance accuracy and reduce processing times.
  • Financial Expertise: Deep understanding of accounting principles, financial reporting, and compliance regulations, ensuring precise and timely management of accounts payable.
  • Analytical Skills: Strong analytical capabilities to identify trends, resolve discrepancies, and make data-driven decisions that improve financial operations.
  • Vendor Management: Skilled in building and maintaining productive relationships with vendors, negotiating terms, and resolving payment issues to ensure smooth transactions.
  • Risk Management: Adept at implementing internal controls and risk management strategies to prevent fraud and ensure compliance with regulatory requirements.
  • Problem-Solving: Excellent problem-solving skills to address complex issues, troubleshoot errors, and implement effective solutions under pressure.
  • Communication: Exceptional communication skills to interact effectively with cross-functional teams, stakeholders, and external partners, facilitating clear and efficient information exchange.
  • Project Management: Strong project management abilities to oversee and execute initiatives aimed at process improvement and system enhancements.
  • Adaptability: Ability to thrive in dynamic environments, quickly adapting to changes in processes, technology, and organizational priorities.

Declaration

I hereby declare that the above details are true to the best of my knowledge and that I'll perform to my best for the benefit of the organization.

Personal Information

  • Passport Number: Yes, M7681619
  • Father's Name: Mr. Shiv Prakash Verma
  • Date of Birth: 08/27/88
  • Nationality: Indian
  • Marital Status: Married

Languages

English
Hindi

Timeline

Senior Manager

Genpact
11.2021 - Current

Manager

Genpact
07.2019 - 11.2021

Team Lead

Accenture
09.2016 - 07.2019

Subject Matter Expert

Accenture
08.2014 - 09.2016

MBA - Finance & International Business

ICFAI
04.2014 - 03.2017

Senior Associate

Accenture
09.2012 - 08.2014

Associate

Accenture
07.2011 - 09.2012

BBA - Business Administration And Management

Maharaja Surajmal Institute, IP University, Delhi
04.2008 - 03.2011

Bachelor in Commerce - Accounting And Finance

University of Delhi, SOL
04.2007 - 03.2010

Intermediate [Higher Secondary Certificate] - Commerce

Cambridge Foundation Sr. Sec. School
04.2006 - 03.2007

Matriculation [Secondary Certificate] -

Cambridge Foundation Sr. Sec. School
04.2005 - 03.2006
Govind VermaSenior Manager, Finance & Accounting