Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic
Govinda Raghuwanshi

Govinda Raghuwanshi

Associate Vice President
Pune

Summary

I have 16 years’ experience in the area of analysis, designing, developing, implementing, cost estimation and functional point sizing of projects along with incident management, problem management, crises management, service management and improvement in Banking and Finance domain using SOA and Agile methodologies.

Overview

16
16
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

AVP

Citi
Pune
02.2021 - Current
  • PQM is the production quality management team which look after the production quality of the deliverables along with sustainability
  • RC Plus is the regional citi plus product which offers various investment products like call deposit and time deposit
  • Managing production quality by ensuring and developing automated monitoring tools for the production monthly release
  • Improvise and enhance the performance of the database programs to reduce CPU usage
  • Involve and drive crises call for any production issue
  • Prepare and review functional design done by the L4 team as part of the production quality management
  • Track all production issues till they get fixed and reporting it to the management
  • Ensuring timely delivery of the enhance projects or work requests
  • Governing and driving incident and problem management
  • Avoiding SLA breaches for the incident and problems
  • Ensure change management governance during production deployment
  • Involved in review call on the design discussion forums and divestiture activities
  • Organising and providing KT session to the team for the RC Plus
  • Conducting Level 2 interview for the mainframe and java associate
  • Ensure smooth onboarding the new associates
  • Make sure that all Incidents and problems are fixed within allocated SLAs

Team Lead

Fiserv
Pune
09.2019 - 02.2021
  • Check processing suite contains 16 check products which includes, check imaging, fraud detection, teller check processing, check clearing house etc
  • These products are used by several banks like JP Morgan, HSBC, CITI etc
  • Setup new team for the support and development, along with the call support line
  • Ensure smooth transition of the product ownership from onshore to offshore team
  • Organising knowledge transition from the US to India team
  • Reviewing, preparing and availing sign off from the US team for each product
  • Successful execution of the KT, shadow phase, reverse shadow and execution phase
  • Setup the agile process for the development and support
  • Preparing and generating reports for the management
  • Governing the agile methodologies within the team
  • Involved in the crises call for the P1/P2 incidents
  • Preparing proposal using ‘Function Point’ and WBS
  • Preparing ‘Traceability Matrix’ for test cases reporting and auditing
  • Create weekly dashboards to review within BU area leads and DP's
  • Raising escalations & reporting deviations time to time to internal and client management

Senior Lead

Zensar Technologies
Pune
08.2015 - 09.2019
  • EWOC is Nedbank development project where FE (UI/UX) pages integrate API call using Angular to consume SOAP service exposed through API connect on Datapower
  • Host services are build using COBOL and DB2 database
  • Developing contract details and request/response layout for new SOAP services
  • Creating HLFD and TD for new services and mappers
  • Designing and developing new CICS transactions using SOA concepts
  • Defining MQ for request and response
  • Developing API programs to work on the containers
  • Developing services to fetch database data and accessing files
  • Batch scheduling and running JCLs to perform various functions on VSAM/PS files
  • Preparing test cases by referring BDR (Business Detail Requirement)
  • Strong exposure on all stages in SDLC which includes requirement analysis, HLFD, FD, TD, development, testing and implementation
  • Using SOAP UI for testing purpose
  • Managing and tracking leaves, SOA baselines documents, XSD, contracts etc using Confluence
  • Assigning, tracking, progressing and managing defects using JIRA
  • Preparing ‘Agile reporting’ like traceability matrix, sprints, risk matrix, dependency matrix, velocity view matrix for the client
  • Project planning using sprints, burn down chart and velocity matrix
  • Performing backlog grooming for prioritising user stories
  • Preparing proposal using ‘Function Point’ and WBS
  • Preparing ‘Traceability Matrix’ for test cases reporting and auditing
  • Create weekly dashboards to review within BU area leads and DP's
  • Raising escalations & reporting deviations time to time to internal and client management
  • Create project plans, provide estimations and managing end-to-end implementations

Senior Support Analyst

HSBC
Pune
02.2012 - 08.2015
  • RTB own the responsibility for the support and maintenance using mainframe technologies like VSAM files, DB2 database, COBOL, Control M and OPC scheduler also improvement of existing services which include Personal internet banking(PIB), Business internet banking(BIB), First Direct banking(FD), Retail processing system(EOPS), Central data unit, Transaction holding system, PODS, PAPS etc
  • Setting up and accessing R2DS CICS details on DB2 database
  • Mainframe program for XML request/response conversion mapping for mainframe application
  • Checking and accessing various logs of PIB/BIB application web application server using Unix
  • Leading 24
  • 7 supports effectively with managing team of 8 resources
  • Good experience of various JCL Mainframe Utilities like IDCAMS, DF SORT, SORT, ICETOOL, SYNCSORT etc
  • Involved in writing complex queries in DB2 using CASE, JOINs, Correlated queries, functions etc
  • Knowledge and exposure to ITIL Concepts like Incident, Problem and Change Management
  • Involve in crises call for severity issue for driving and fixing it within SLA guidelines
  • Implementing Agile methodology in support space like Kanban
  • Involved in transition of the complete project with client interaction at onsite location
  • Analyse and fix DB2 performance issues in production by fine tuning SQLs in program
  • Leading and involving in crises call for MUI issues
  • Problem management by prioritising the problem and solving it

Application Developer

Mphasis, Eds Private
Pune
12.2008 - 02.2012
  • JSAPS (Jobseeker’s Allowance Payment System) is the System where Jobseeker’s allowance benefit paid to unemployed people who are actively looking for the Job
  • The Job Centre Plus of UK government is responsible for making sure that the person who are receiving benefit are actively looking for the Job
  • Designing Functional and Technical Specification
  • Reviewing code, technical specification, test plan and test results of the peers
  • Code allocation and corresponding timeline
  • Arranging and giving handovers to the production support team
  • For prod data request executing DB2 queries
  • Coding COBOL, DB2 and VSAM programs
  • Preparing and executing unit and link test plan
  • Knowledge Transfer to the Fresher’s

Education

Bachelor of Engineering - Computer Science

Bhilai Institue of Technology
Bhilai
01.2004 - 01.2008

Higher Secondary -

Kendriya Vidyala
Bhilai
01.2003 - 12.2003

High School Diploma -

Kendriya Vidyalaya
Bhilai
01.2001 - 12.2001

Skills

  • Windows

  • MVS

  • Unix

  • Cobol

  • JCL

  • CICS

  • Java/J2EE

  • JMS

  • Web Service

  • React Native

  • HTML

  • CSS

  • OPC

  • Control M

  • File-Aid

  • Spufi

  • Omegamon

  • IBM Debugger

  • Xpeditor

  • DB2

  • VSAM

  • Web logic Server 11g

  • LDAP

  • Oracle 11g

  • Stored Procedure

  • Firebase

  • RDZ

  • RTC

  • Sonar Cobol

  • Oracle Fusion Middleware Control

  • Oracle SOA suite

  • JDeveloper

  • Road runner

  • SOAP UI

  • Jira

  • HP service manager

  • Confluence

  • BPEL

  • Mediator

  • Adapters

  • Business Rules

  • Human Tasks

Project management

Certification

Oracle SOA 12c cloud Architect Certified

Accomplishments

  • Completed internal Zensar PMP - Agile certification
  • Received ‘Performer of Quarter’ award
  • Got ‘IT – Re engineering’ award for productivity
  • Received ‘Above and Beyond’ award twice from department in 2014 and 2015
  • Received ‘First Time Right’ award from department in 2014
  • ‘CSR Champ’ award for active contribution towards the corporate CSR activities

Personal Information

  • Passport Number: R3567581
  • Date of Birth: 08/18/86

Timeline

AVP

Citi
02.2021 - Current

Team Lead

Fiserv
09.2019 - 02.2021

Senior Lead

Zensar Technologies
08.2015 - 09.2019

Senior Support Analyst

HSBC
02.2012 - 08.2015

Application Developer

Mphasis, Eds Private
12.2008 - 02.2012

Bachelor of Engineering - Computer Science

Bhilai Institue of Technology
01.2004 - 01.2008

Higher Secondary -

Kendriya Vidyala
01.2003 - 12.2003

High School Diploma -

Kendriya Vidyalaya
01.2001 - 12.2001
Oracle SOA 12c cloud Architect Certified
Lean Six Sigma Green Belt Certified
IBM DB2 V9 Application Developer Certification
IBM DB2 V9 Fundamental Certification

Similar Profiles

  • Michael Sweeney

    Michael SweeneyMichael Sweeney

    Licensed Client Service Associate at CitiLicensed Client Service Associate at Citi

    View Profile
  • Richard Phillips

    Richard PhillipsRichard Phillips

    Sr. Financial Reporting Analyst at CitiSr. Financial Reporting Analyst at Citi

    View Profile
  • Chastidy Whitworth

    Chastidy WhitworthChastidy Whitworth

    SVP, Business Prioritization Office at CitiSVP, Business Prioritization Office at Citi

    View Profile
Govinda RaghuwanshiAssociate Vice President