GOVINDARAJU R
Adakimaranahalli Makali Post
Summary
Empathetic Relationship Officer known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, conflict resolution, and effective communication. Excel at listening, empathy, and problem-solving to enhance client satisfaction and foster positive relationships.
Overview
9
9
years of professional experience
Work History
Relationship Officer
canara HSBC life insurance co Ltd
Nelamangala Bangalore
08.2024 - Current
- Provided Insurance advice to clients based on their needs and goals.
- Drafted proposals for potential new business opportunities.
- Identified opportunities to improve customer service processes and procedures.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
Corporate Account Manager
TATA AIA life insurance co Ltd
Nelamangala Bangalore
11.2021 - 04.2024
- Provide advice to clients, and recommend insurance products. Expand customer base.
- Analyze the client’s current portfolios, and make recommendations.
- Assist clients during the claims process.
- Interview prospective clients to gather data about them.
Sales Executive
HBD Financial services Ltd
Nelamangala Bangalore
02.2021 - 08.2021
- Analyze active loan files on a regular basis.
- Recommend a solution to speed up the loan process.
- Prepare a detailed loan proposal.
- Respond to application questions, and resolve any loan-related issues.
Business Development Officer
ICA Edu Skills Pvt Ltd.
Nelamangala Bangalore
06.2017 - 12.2020
- Analyse current and past data.
- Negotiate business deals.
- Participate in client discussions and conferences.
- Developed key performance indicators that measure progress towards goals.
Retail Trainer
Wazir Advisors Pvt Ltd
Nelamangala Bangalore
02.2016 - 01.2017
- Determine training needs for both individuals and teams.
- Organize the role-playing activities.
- Monitoring of the center with all necessary things.
- Counsel the aspirant for work readiness module.
Education
MBA - Finance And Human Resources
Vivekananda Institute of Management
Rajajinagar Bangalore06-2015
Skills
- Client relationship management
- Proposal drafting
- Customer service
- Insurance analysis
- Claims assistance
- Sales negotiation
Accomplishments
- Successfully Completed Leaders Workshop
- State level drawing competition winner
- Siri kannada Prathiba exam school level winner
- Siri kannada Prathiba exam district level 3rd Price
- Get scholarship Based on MBA marks
Affiliations
- Volunteer participate MBA student Conclave
- Regular participation in collage cultural activities as a volunteer participant
Languages
Kannada
First Language
English
Intermediate (B1)
B1
Timeline
Relationship Officer
canara HSBC life insurance co Ltd
08.2024 - Current
Corporate Account Manager
TATA AIA life insurance co Ltd
11.2021 - 04.2024
Sales Executive
HBD Financial services Ltd
02.2021 - 08.2021
Business Development Officer
ICA Edu Skills Pvt Ltd.
06.2017 - 12.2020
Retail Trainer
Wazir Advisors Pvt Ltd
02.2016 - 01.2017
MBA - Finance And Human Resources
Vivekananda Institute of Management
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