Engineer with hands-on experience in wireless enterprise mobility services. Possess a solid foundation in device repairing, manual testing, and OS installation. Demonstrated ability to assemble and disassemble electronic and electrical equipment, with a focus on repairing Windows and Android mobile computers. Proven skills in troubleshooting and resolving hardware and software issues to ensure optimal performance and reliability. Adept at managing complex technical tasks and contributing to efficient operations in a dynamic work environment.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Technician RT Engineer
CTDI PVT
Bangalore
08.2018 - 03.2026
Device Repair & Testing: Specialised as Trainee Engineer in repairs and testing within wireless enterprise mobility services, developing expertise in repairing and maintaining diverse devices.
Laptop troubleshooting, complete repair and analysis, operating system installation, software and driver setup, and resolving hardware and software issues.
OS Installation: Proficient in installing and configuring operating systems for both Windows and Android platforms. Experience with device models including TC210, TC26, VC80, MC55, MC65, MC67, MC92, MC32, ET85, TC510, TC56, TC57.RL10,VC80.
Electronic & Electrical Equipment: Skilled in assembling and disassembling electronic and electrical equipment, ensuring precise handling and reassembly.
Mobile Computer Repair: Repaired Windows and Android mobile computers, including devices such as TC210, TC26, VC80, MC55, MC65, MC67, MC92, MC32, ET85, TC510, TC56, and TC57.
Scanner Maintenance: Conducted repair and testing for scanners including models LI4278, DS4308, and DS2208. Experienced in loading operating systems and troubleshooting scanner issues.
Device Troubleshooting: Expert in diagnosing and resolving issues with various devices, including rectifying hardware and software problems to ensure proper functionality.
Functionality Testing: Performed comprehensive functionality testing for all devices, ensuring they meet required performance standards.
Converted operating system versions from Windows to Android, facilitating enhanced device compatibility across platforms.: Knowledgeable in converting Windows versions to Android versions, facilitating compatibility and functionality across different operating systems.
PCB & Component Testing: Tested and inspected PCBs, connectors, power supplies, and signal conditioners, ensuring they operate correctly and meet quality standards.
Documentation & Reporting: Prepared detailed reports, design plans, specifications, and bid documents for projects, contributing to clarity and adherence to quality standards through developed work instructions.
Quality Assurance: Conducted quality checks and adhered to quality standards such as 5S, ensuring that all processes and outputs meet high-quality benchmarks.
Repair Engineer
B2X Service Center
Bangalore
01.2017 - 03.2018
Executed body repairs, including fixing cracked or scratched screens and replacing damaged buttons, to restore device functionality.
Model Expertise: In-depth knowledge of various cell phone models, both old and new, enabling efficient repairs and troubleshooting across a wide range of devices.
Operating Systems Knowledge: Exceptional understanding of cell phone operating systems and features, facilitating effective troubleshooting and repair.
Independent & Team Work: Capable of working independently or as part of a team, demonstrating flexibility and adaptability in diverse work settings.
Fostered positive work environment through professional interactions with customers and coworkers, enhancing overall customer satisfaction.
Adapted work hours to meet operational needs, ensuring availability during peak times, including nights and weekends.
Service Engineer
Blubirch
Bangalore
01.2015 - 01.2016
Ticket Management: Resolved diverse ticket types across environments, ensuring timely and effective solutions.
User Support: Assisted users on-site by troubleshooting and resolving PC issues, enhancing user satisfaction.
PC Setup: Delivered, installed, and set up standalone PCs, ensuring proper functionality.
Domain and Logon Issues: Troubleshot domain-related issues, implemented logon scripts, and resolved related problems.
Incident Coordination: Collaborated with Network and Server teams to efficiently resolve high-priority incidents, minimising downtime.
Configured laptops with necessary software and performed troubleshooting to ensure optimal performance.: Configured laptops, performed software installations, and resolved troubleshooting issues.