Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Affiliations
Languages
Timeline
Generic
Govind C Bandi

Govind C Bandi

Bengaluru

Summary

Strategic operator in the CEO’s Office at Netcore Cloud, leading high-impact initiatives across customer retention, product alignment, and growth execution. With roots in Customer Success, I bring a unique blend of frontline empathy and boardroom clarity that helps me connect the dots between teams, sharpen execution, and turn strategy into momentum.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Chief of Staff

Netcore Cloud
Bengaluru
09.2024 - Current
  • Partnering with the Group CEO to plan, define and execute business strategies, ensuring alignment across teams
  • Tracking key business metrics and operational goals, driving accountability across departments with Executive Alignment
  • Co-Creating Annual Operating Plans (AOPs), QBR summaries & running company Townhalls
  • Overseeing and managing strategic projects + initiatives - Voice of Customer, The T-100, Customer Experience, Revenue Retention
  • Analysing data from surveys conducted within the organisation to identify frictions, trends in employee sentiment and create a process of continuous improvement

Customer Success Manager

Netcore Cloud
Bengaluru
06.2022 - 08.2024
  • Shaped and nurtured a portfolio of leading E-Commerce, BFSI, Fintech, Edtech, and Travel brands, and assisted them with best practices and optimising marketing efforts - ARR $2.5 million (Flipkart, Myntra, PhonePe, Cleartrip, Air India Express, Unacademy, Equitas Bank, Caratlane, and Guvi)
  • Generated 110% NRR, by driving growth, revenue expansions, owning retention and CSAT 9.8/10
  • Led a team of 2 Customer Success Professionals for the South India - Chennai market and managed marketing initiatives across top brands like TVS, Equitas, Chola, Shriram Finance, Navia and Netmeds
  • Led the MarTech Awards initiative and won 70+ industry recognitions for Netcore and the client portfolio across regions in FY 2023-24 & 2024-25 from prestigious award bodies like e4m MarTech, ET Martech+, IAMAI, IReC & Marketech Singapore

Education

Bachelor of Technology - Mechanical Engineering

Alliance University
Bengaluru
08-2016

Skills

  • Executive Management
  • Business Strategy
  • Collaborative Leadership
  • Strategic Thinking

Accomplishments

  • Star Performer - Customer Success - 2023 & 2024 - Netcore Cloud
  • The Go-Getter Award - 2024 - Netcore Cloud

Certification

  • Google Analytics (GA4)
  • Leadership Pathway - The EMERGING LEADER coursework (Telstra In-house)

Affiliations

  • When I’m not driving strategic execution, you’ll find me riding bikes, hitting treks, sinking 3-pointers, or singing my way through a Sunday.

Languages

English
First Language
Telugu
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1

Timeline

Chief of Staff

Netcore Cloud
09.2024 - Current

Customer Success Manager

Netcore Cloud
06.2022 - 08.2024

Bachelor of Technology - Mechanical Engineering

Alliance University

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Govind C Bandi