Gowtham K
AWS/DevOps Cloud Engineer
Chennai
Summary
Experienced NOC Engineer with 6 years in telecommunications, specializing in network support operations. Recently transitioned to Cloud Engineer role, acquiring valuable insight into cloud technologies. Successfully completed AWS Certified Solutions Architect - Associate certification to further enhance technical skills and expertise.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Cloud Engineer
CBTS
01.2024 - Current
- Deployed and maintained Kubernetes clusters on AWS using EKS and Terraform.
- Built and deployed microservices as Docker containers managed by Kubernetes.
- Automated the build process using Jenkins, establishing a streamlined CI/CD pipeline for continuous build and deployment.
- Created Docker files, built and pushed images to the Docker private registry and containerized applications using docker.
- Managed secrets and sensitive configurations using Kubernetes Secrets and Vault.
- Troubleshot issues related to pods, services, and ingress controllers.
- Good understanding and hands on experience of AWS services , including EC2,EKS,S3,IAM,VPC,RDS,Route53, Autoscaling, ELB, CloudWatch, CloudFormation.
- Integrated Prometheus and Grafana for cluster monitoring and alerting.
Network Engineer
CBTS Technology Solutions India
03.2022 - 01.2024
- Monitoring the 5ESS switch Modules, DMS 10 switches, Quest Devices, Agile Networks, P&G Networks, DAS Nodes.
- Ensured timely resolution of network issues by generating and managing support tickets in accordance with SLA commitments, streamlining escalation procedures for optimal team collaboration.
- Executed troubleshooting protocols on 5ESS Switch Modules and DMS10 alarms using NFM, TLWS, and Putty, ensuring a 95% resolution rate within set SLAs.
- Enhanced network reliability by efficiently resolving outdated alarms through detailed historical analysis of monitoring tools.
- Utilized CA Spectrum, Nokia AMS & CMS, and NFM to effectively monitor and analyze network device performance and alarm logs, ensuring proactive identification of potential issues.
- Monitoring the AVN devices, wireless Access point/controller/switch in CA spectrum and GPON networks in AXS client
- Having the handson experience in "shit management as an shift lead", like preparing the KPI reports, clearing the Dashboard closing the old tickets with the proper RCA
- Taking the bridge call and coordinating with onshore team and field team in Major Outage times.
Network Engineer
Reliance JIO
05.2020 - 03.2022
- Identifying the Network issues and doing the initial L1 level troubleshooting and working on Tickets.
- Integrating 5G Network in Core end site, addition of IMA8Z card and doing L2 level configuration in Cisco router (ASR900 router).
- Performing L2 switch level image upgradation activity and Having Troubleshooting experience in Cisco and Juniper routers in CNAAP portal.
- Identifying the IP related issue (IP reachability issue globally, IPV6 reachability issue), BGP & IS-IS protocol issue, Routing table full issue.
- Expert in troubleshooting hardware networks and fibre technologies.
- Identifying and troubleshooting the port issue/ shut and un-shut the port's.
- Tracking the fibre issue and power issue in particular affected area.
- Xshell tool for the command the line checking for the cisco and juniper routers.
- Getting configuration file from current directory and troubleshooting in the configuration.
- Communicating with the Field and Backhaul Engineer to resolve the IP related issue.
- Monitoring the CSS Router, LSMR, SMC & WIFI AP'S by using the tool Temip.
- Assign Trouble Ticket (TT) and Work order (Task) using HPSM software & TeMIP Tool to resolve Faults/Alarms on eNodeB for 4G LTE Network & Access Points for Reliance Wi-Fi Network.
NOC engineer
Altran Technologies (Nokia)
02.2018 - 03.2020
- Project deployment and Acceptance test.
- Operation and readiness confirmation acceptance done for Vodafone Hutchison Australia.
- Having good knowledge in U2000 server tool for BTS and for Alarm monitoring. NSN remedy tool.
- Performed configure all 18 alarms including the ELTEK and Environmental Alarms in GSM BTS/3G BTS Remotely and check the status with tech on site.
- Remote acceptance was provided for newly installed equipment's through NMS and remote access servers.
- Maintaining site take over and hand over documents after completing the planned activity.
- Hand on knowledge in Huawei Equipment's. Complete node testing was done for all newly installed equipment's in VHA.
- Coordinating with the clients and customers. Providing advises for clearing alarms in newly installed equipment's.
- Outage coordination for the site tech caused during the time of activity, which follow up with Incident ticket which caused by Change management ticket using ITSM Tool.
- Complete test was done remotely and also with support of field tech before tacking the node to VHA control. Over all owner for project implementation in VHA.
- We are the responsible persons to review the new sites with corresponding documents of all technology and handover the sites to customer.
Desktop Support Engineer
Vara United
10.2016 - 04.2017
- Managing the user account and computer account with policy and profile.
- Creating/updating OS image for Desktop and Laptop.
- Installing and Updating Anti-virus software's like Norton, Symantec and troubleshooting the virus problems.
- Migration of old (Work-group) profile to new (Domain) profile. Creating User Account and Password reset.
- Creating and domain profile for particular users.
- Responsible for system Assembling and Software Installation for clients.
- Knowledge in TCP/IP and Internet Configuration.
- Configuring and Troubleshooting Outlook related issues to all users and taking backup in mail servers.
- Installing and configuring all type of Printers, Scanners and other peripherals.
- Troubleshooting and maintaining the systems, printers, scanners.
Education
BE - ECE
Vel Tech High Tech Engineering college
09.2012 - 06.2016
HSC - undefined
ST.Joseph's Matriculation & Higher Secondary School
06.2011 - 06.2012
SSLC - undefined
ST.Joseph's Matriculation & Higher Secondary School
06.2009 - 07.2010
Skills
Networking
undefinedCertification
AWS Certified Solutions Architect – Associate Issued by Amazon Web Services Training and Certification.
Timeline
AWS Certified Solutions Architect – Associate Issued by Amazon Web Services Training and Certification.
08-2024
Cloud Engineer
CBTS
01.2024 - Current
Network Engineer
CBTS Technology Solutions India
03.2022 - 01.2024
Network Engineer
Reliance JIO
05.2020 - 03.2022
NOC engineer
Altran Technologies (Nokia)
02.2018 - 03.2020
Desktop Support Engineer
Vara United
10.2016 - 04.2017
BE - ECE
Vel Tech High Tech Engineering college
09.2012 - 06.2016
HSC - undefined
ST.Joseph's Matriculation & Higher Secondary School
06.2011 - 06.2012
SSLC - undefined
ST.Joseph's Matriculation & Higher Secondary School
06.2009 - 07.2010
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