Gowtham Kanna

Manager :

Retail & Wholesale:

• Working on Retail & Wholesale Project by renting a Wholesale Shop in Fruits Market, Chennai.
• Import on demand SKUs primarily Apples and Liquidate on both Wholesale & Retail.
• Worked on Interfacility Trading.
• Using Credit tools of the Organisation for ensuring Payment safety.
• Achieved CM3+ve in Fruits Trading.

Credit & Commerce:

• Managing financial transactions related to sales, ensuring accuracy in recording revenue and related data within the system.
• Recording customer payments, following up on outstanding dues, and reconciling sales and collection data.
• Tracking and reporting key performance indicators (KPIs) related to sales, collections, and financial performance.

Associate Manager - BNPL :

• Handled BNPL Project using an app named "Ninjakirana"
• Leading a team of executives, setting daily/weekly/monthly goals, mentoring, and fostering a positive team environment.
• Scaling the BNPL offering, acquiring new customers, and expanding market reach.
• Working with central teams to develop strategies for business growth and identifying new opportunities.
• Achieved CM3+ in a span of 1.5 years in the Project as per PnL.

• Handled a Team of 7 Executives to achieve the Assigned Target in Chennai Market.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Complete Sales Target & Collect Payment as per Company Norms.

• Handling a team that varied from 6 to 10 members to handle Recovery process in Chennai
• Recovering tons of Perishable Vegetables on daily basis that are unsold by the Sales team in City Markets
• Recovering the Returns from Customers which were Bad Quality at Good Prices
• Tracking the Team’s performance market-wise, Reviewing the team for the Betterment of Good Recovery and Loss Reduction
• Handled upto 30 tons on a Maximum and sold everything in a Single Night
• Overcame hectic challenges like Protests against Online Business in local Markets of Chennai and still yielded better Recovery by implementing new strategies in a Short Span of Time
• Handled Recovery Operations in three Different Warehouse facilities and as well as Five Markets

• Achieve Growth and hit Sales Targets by Acquiring New Clients.
• Should Maintain existing Clients by Servicing them and take care of Customer Retention.
• Should build a strong base by acquiring Wholesalers, Retailers & Traders.
• Build and Maintain Long Lasting Customer Relationships by Partnering with them and Develop Business through them.
• Identify Emerging Markets and Market Shifts while being fully aware of New Products and Competition Status.

• Domain: B2B Sales
• Client Acquisition
• To generate leads & Identify decision makers within targeted leads and initiate the sales process
• To penetrate all targeted accounts and originate sales opportunities for the companys products and services
• To set up and deliver sales presentations, product/service demonstrations on daily basis
• To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure
• To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company
• To ensure that all payments are collected as per the company’s payment terms
• Ensure adherence to sales processes and requirements
• Achievement of weekly, monthly, quarterly & yearly business plan.