Gowtham Krishna
Chennai
Summary
Over 12 years of experience as a QA Engineer specializing in enterprise-grade quality assurance for cloud platforms including AWS and GCP. Expertise in release orchestration and test automation using Python and Robot Framework, with a strong background in SQL. Proven ability to collaborate effectively in Agile/Scrum environments, ensuring high-quality deliverables.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Engineer - QA
TransUnion GCC
Chennai
04.2023 - 11.2025
- Led end-to-end release management from requirements gathering to production deployment across Stage and Prod environments, improving release predictability by 95% and ensuring zero critical post-release defects
- Orchestrated AWS cloud migration for 5+ enterprise clients from on-premise infrastructure, leveraging EC2, S3, RDS, and Lambda services while achieving 99% uptime and enhanced scalability through comprehensive testing strategies
- Designed and implemented automated API testing frameworks using Python and Postman, increasing test coverage from 60% to 95% and reducing API-related defects by 70% through systematic validation
- Leveraged GCP Airflow to architect and validate data pipeline workflows, processing 10M+ records daily with 99% accuracy and reducing data quality issues by 85%
- Analyzed user stories and acceptance criteria, proactively identifying gaps and ambiguities that accelerated sprint sign-offs by 40% and reduced requirement-related defects by 60%
- Executed comprehensive functional, integration, regression, and content testing across multiple modules, reducing post-release defects by 65% and improving system reliability
- Collaborated with cross-functional teams (onsite, offshore, product, engineering) to validate features and reports, shortening feedback loops by 50% and decreasing defect resolution time by 80%
- Leading global risk and information solutions provider
Senior Test Engineer
Concentrix Pvt Ltd
Chennai
12.2017 - 03.2023
- Spearheaded test automation initiative by implementing Python and Robot Framework for smoke and functional test suites, saving 20 hours per sprint and increasing test reliability by 45%
- Led test automation enhancements that delivered 12% increase in customer satisfaction by accelerating issue resolution, reducing support escalations by 35%, and improving perceived quality
- Established robust release workflow and governance framework, increasing schedule adherence from 75% to 99% and reducing release-related incidents by 80%
- Analyzed sprint features and reporting requirements, strengthening test plans and improving test coverage accuracy by 90% through comprehensive scenario analysis
- Performed functional, integration, regression, and content testing across multiple modules, lowering production incidents by 55% and improving system stability
- Managed defect tracking and work items in VSTS with improved triage SLAs, reducing average defect resolution time from 5 days to 2 days
- Global customer experience solutions provider
Software Test Engineer
Equiniti India Pvt Ltd
Chennai
08.2016 - 11.2017
- Prepared comprehensive member data models for UK pensions workflow execution, increasing test stability by 40% and reducing data-related defects by 60%
- Developed detailed test scenarios and comprehensive test plans, improving test coverage by 75% and ensuring compliance with UK government pensions regulations
- Executed functional, integration, regression, and content testing, improving payroll accuracy by 30% and reducing post-release incidents by 45%
- Provided knowledge transfer and training on UK pensions workflows to new team members, shortening onboarding time from 6 weeks to 3 weeks
- Pensions and corporate administration services provider
Software Test Engineer
CloudEnablers Pvt Ltd
Chennai
07.2013 - 06.2016
- Performed extensive API testing using Postman and SOAP UI for multi-cloud marketplace platform, improving API reliability by 100% and reducing integration errors by 65%
- Authored comprehensive test cases and test plans for new features and modules, increasing test coverage from 45% to 99% and ensuring alignment with business requirements
- Collaborated with development teams on test execution and standardized defect classification processes, lowering defect reopen rates by 40%
- Ensured product delivery aligned with functional and technical requirements, reducing issue leakage to production by 55%
- Cloud technology services and multi-cloud marketplace platform
Skills
Cloud & Infrastructure: AWS, GCP (Airflow), Azure DevOps
Test Automation: Python, Robot Framework, Selenium
API testing: Postman, REST, SOAP UI, Swagger
Databases: SQL, Microsoft SQL Server, ETL Validation
Methodologies: Agile/Scrum, DevOps, Release Management
Tools & Platforms: JIRA, Rally, VSTS
Certification
AWS Certified AI Practitioner, Amazon Web Services (AWS), 12/01/24
Accomplishments
• AWS Certified AI Practitioner: Earned AWS AI Practitioner certification demonstrating expertise in AI/ML services, responsible AI practices, and cloud-based AI solution validation.
• Customer Satisfaction Enhancement: Led test automation initiatives that resulted in customer satisfaction by automating smoke test and regression cases and accelerating defect testing and resolution by 30%, reducing support escalations, and improving product quality perception
• Enterprise Cloud Migration: Orchestrated successful AWS migration for 5+ enterprise clients from on-premise infrastructure, achieving 99% uptime, 40% cost reduction, and enhanced scalability through comprehensive testing strategies.
• Release Excellence: Improved release predictability from 60% to 95% through implementation of robust release management processes, governance frameworks, and comprehensive regression testing.
• Customer Satisfaction Enhancement: Led test automation initiatives that resulted in customer satisfaction by automating smoke test and regression cases and accelerating defect testing and resolution by 30%, reducing support escalations, and improving product quality perception
• Enterprise Cloud Migration: Orchestrated successful AWS migration for 5+ enterprise clients from on-premise infrastructure, achieving 99% uptime, 40% cost reduction, and enhanced scalability through comprehensive testing strategies.
• Release Excellence: Improved release predictability from 60% to 95% through implementation of robust release management processes, governance frameworks, and comprehensive regression testing.
Timeline
Senior Engineer - QA
TransUnion GCC
04.2023 - 11.2025
Senior Test Engineer
Concentrix Pvt Ltd
12.2017 - 03.2023
Software Test Engineer
Equiniti India Pvt Ltd
08.2016 - 11.2017
Software Test Engineer
CloudEnablers Pvt Ltd
07.2013 - 06.2016