Summary
Overview
Work History
Education
Skills
Projects
Languages
Certification
Timeline
Generic

Gowtham V

Udumalpet

Summary

MBA graduate specializing in Business Analytics and Marketing, equipped with strong communication and interpersonal skills. Proven track record as an Executive Assistant, recognized for high productivity and efficient task management. Expertise in calendar management, travel coordination, and report preparation, ensuring seamless support for executive-level operations. Demonstrated ability in time management and problem-solving, contributing to organizational success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

USED CAR FINANCE

BAJAJ FINSERV
COIMBATORE
01.2025 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established relationships with key partners and vendors to ensure successful project outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

All Round General Laborer

NEGAMAM COCONUT PRODUCER COMPANY LIMITED
Negamam
06.2024 - 07.2024
  • Operated forklifts to move large amounts of material around the facility quickly and safely.
  • Assembled structural components, replacing parts to meet regulatory code standards.
  • Operated a variety of machinery and tools safely and efficiently.

Inbound and Outbound Warehouse Associate

FLIPKART
Ottakkal Mandapam
08.2023 - 09.2023
  • Drove overall performance by completing work orders on time.
  • Followed safety and quality protocols, and lean processes to minimize accidents.
  • Collaborated with colleagues to ensure efficient workflow within the warehouse environment.
  • Packed boxes and stock using organizational guidelines.

Education

MBA - Business analytics and Marketing

SIIMS Business school
01.2024

BBA - Computer application

Kongu arts and science college
01.2019

Skills

  • MS Word
  • MS Excel
  • Very good knowledge of the marketing sector
  • Highly energetic and enthusiastic
  • Possess excellent management skills
  • Customer relations
  • Multitasking
  • Customer service
  • Problem solving
  • Team collaboration

Projects

A Study About Influence of Chatbot in Customer Journey

 A qualitative and quantitative summary of the thesis supporting the utility of chatbots in the customer journey is provided, along with survey data that serves as empirical support. Through this research, we can quickly determine how these characteristics affect customer engagement and chatbot influence in the customer journey. This research will help most companies improve their customer engagement process and identify the customer touchpoints through the journey process.

Languages

  • English
  • Tamil

Certification

  • MS EXCEL

Timeline

USED CAR FINANCE

BAJAJ FINSERV
01.2025 - Current

All Round General Laborer

NEGAMAM COCONUT PRODUCER COMPANY LIMITED
06.2024 - 07.2024

Inbound and Outbound Warehouse Associate

FLIPKART
08.2023 - 09.2023

MBA - Business analytics and Marketing

SIIMS Business school

BBA - Computer application

Kongu arts and science college

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Gowtham V