Finnone
Gowthaman N
Operations Manager
Namakkal
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 5 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Branch Operations Manager
IDFC First Bharat Limited
Namakkal
06.2019 - Current
- Processed Mortage loans with timely, accurate, and fair proceedings.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained friendly and professional customer interactions.
- Maintained branch files for major accounts, investments and employees.
- Performed monthly compliance checks.
Branch Team Leader
Shriram Transport Finance Company Limited
Trichy
04.2018 - 04.2019
- Increased customer service success rates by quickly resolving issues.
- Reviewed loan files and updated to match current standards.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Maintained branch files for major accounts, investments and employees.
- Set up and supervised cash shipments.
- Examined customer loan applications for loan approvals and denials.
Education
Bachelor of Engineering - Mechanical Engineering
Karpagam College Of Engineering
Coimbatore 08.2012 - 03.2016
Skills
Information Verification
Software
Salesforce
BrNet
Timeline
Branch Operations Manager
IDFC First Bharat Limited
06.2019 - Current
Branch Team Leader
Shriram Transport Finance Company Limited
04.2018 - 04.2019
Bachelor of Engineering - Mechanical Engineering
Karpagam College Of Engineering
08.2012 - 03.2016
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