Gowthaman Rengaraj
Karur
Summary
Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen.
Overview
9
9
years of professional experience
1
1
Certification
Work History
L3 Cloud Support Engineer
Vdart Software Service Pvt Ltd
Trichy
03.2022 - Current
- Managing Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
- Managing client cloud service delivery, including ensuring that services are provided on schedule and satisfy customer expectations.
- Servers Designing, modifying, and testing technical architecture.
- Building and integrating information systems to meet the company's needs.
- Manages assigned IT projects to ensure adherence to the budget, schedule, and scope of the project.
- Cooperating with the technical support team to improve the efficacy and efficiency of cloud service.
- Provide updates to stakeholders on product development processes, costs, and budgets.
- Hires and trains members of the technical staff.
- Assigns duties and responsibilities and oversees workflow of project staff.
- Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
- Designed architecture strategies for large-scale system-wide application deployments.
- Communicated software architecture strategies to senior leadership and third-party business leaders.
- Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
- Participated in weekly meetings with client to discuss project direction and milestone achievement.
- Developed application architecture strategy to specifically align with employer business goals.
- Designed and implemented system security and data assurance.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Managed and monitored installed systems for highest level of availability.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Worked as technical leader alongside customers and infrastructure team and contributed to business development.
- Monitored costs and optimized cloud deployment expenses against business needs.
- Applied scripting methodologies to automate IT administrative related tasks.
- Researched and recommended new technologies and strategies for improving system performance.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Implemented and maintained virtual private networks.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Performed network security design and integration duties.
- Monitored networks and network devices to resolve technical problems quickly.
System Administrator
RK Exports (Karur) Pvt Ltd
Karur
12.2017 - 05.2021
- Conducted deep-dive hands-on training sessions to transfer knowledge to customers considering or already using AWS.
- Monitored costs and optimized cloud deployment expenses against business needs.
- Applied scripting methodologies to automate IT administrative related tasks.
- Performed first-level incident response and service resolution for cloud systems.
- Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Designed and implemented system security and data assurance.
- Managed and monitored installed systems for highest level of availability.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Interacted with team members across departments to research and resolve customer issues.
- Led server infrastructure development, quality assurance, staging and production systems.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Analyzed network traffic and performance metrics to optimize system performance.
- Monitored networks and network devices to resolve technical problems quickly.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Provided technical leadership and delivered innovative products and services to address customer specific requirements.
- Performed network security design and integration duties.
- Developed and documented network policies, procedures and standards.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Assisted IT staff on troubleshooting issues and closing calls.
System Administrator
Global Google Pvt Ltd
Chennai
07.2015 - 09.2017
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Monitored networks and network devices to resolve technical problems quickly.
- Analyzed network traffic and performance metrics to optimize system performance.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Contributed to development, administration and testing of disaster recovery plans.
- Implemented internet and intranet applications on multiple platforms.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers.
- Diagnosed and troubleshot hardware, software and network issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
EDP Assistant
Atlas Export Enterprises Pvt Ltd
Karur
05.2014 - 05.2015
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implemented and maintained technology and software budget.
- Managed life cycle replacement of hardware and software.
- Coordinated secure system access of users to various department systems and platforms.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Patched software and installed new versions to eliminate security problems and protect data.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Developed and implemented preventive maintenance procedures.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up work stations for employees.
- Generated reports to track performance and analyze trends.
- Tested new software and hardware prior to deployment.
Education
Diploma In Electrical & Electronic Engineering - Electrical, Electronics Engineering Technologies
The Karur Polytechnic College of Engineering.
Karur, TN04.2014
Skills
- Atlassian JIRA
- Data Center Migrations
- Design Solutions
- G Suite
- Windows Servers
- VMware Infrastructure
- Cloud Hosting
- Architecture and Design
- New Project Development
- Domain Registration
- Technical Support
- AWS Kinesis
- Amazon DynamoDB
- Cloud Security
- Fault Analysis
- Reliability Testing
- Storage Network Design
- System Architecture Design
- AWS Cloud Formation
- Microsoft Azure Cloud Services
- AWS Elastic Compute Cloud (EC2)
- DNS Lookup
- Network Firewall Management
- VMware and Oracle (VM)
- Monitoring Tools
- Network Infrastructure Support
- Technical Support and Assistance
Projects
Title: AWS Solution Architect - Associate
Accomplishments
- Collaborated with team of 16 in the development of AWS Project.
- Supervised team of 16 staff members.
- Achieved SLA by introducing Ticketing Management Toll for Technical Support & tasks.
Certification
- AWS Certified Solutions Architect - Associate License - 04 Aug, 2023 to 04 Aug, 2026.
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
L3 Cloud Support Engineer
Vdart Software Service Pvt Ltd
03.2022 - Current
System Administrator
RK Exports (Karur) Pvt Ltd
12.2017 - 05.2021
System Administrator
Global Google Pvt Ltd
07.2015 - 09.2017
EDP Assistant
Atlas Export Enterprises Pvt Ltd
05.2014 - 05.2015
Diploma In Electrical & Electronic Engineering - Electrical, Electronics Engineering Technologies
The Karur Polytechnic College of Engineering.
Similar Profiles
Arockia Robin Sebastin LeoArockia Robin Sebastin Leo
Technical Analyst at VDart Technologies Pvt LtdTechnical Analyst at VDart Technologies Pvt Ltd
Farahana Naaz AnsariFarahana Naaz Ansari
Flutter Developer at Vdart Digital Pvt. LtdFlutter Developer at Vdart Digital Pvt. Ltd
Akhil AloorAkhil Aloor
Sr.Accounting Specialist at Dedalus Software Service Pvt. Ltd.Sr.Accounting Specialist at Dedalus Software Service Pvt. Ltd.