Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Assistant Manager
ICICI BANK
Chennai
01.2023 - Current
Assisted in the development of operational strategies to ensure efficient and productive operations.
Coordinated with other departments to ensure smooth flow of operations.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Collaborated with management on developing strategic plans for achieving business goals.
Ensured compliance with safety regulations and company policies.
Accounts Assistant
Empire clothing
Chennai
07.2021 - 01.2023
Prepared and processed invoices, payments and bank deposits.
Assisted in accounts receivable, payable and general ledger activities.
Maintained accurate records of financial transactions.
Generated monthly financial reports for management review.
Provided administrative support to the accounting department as required.
Collections Advisor
HDFC BANK
Chennai
01.2022 - 07.2022
Documented collection efforts thoroughly using established policies and procedures.
Reported any suspicious activity regarding customer accounts to management immediately.
Maintained a professional demeanor when interacting with customers during collections calls.
Generated reports detailing progress made towards collection goals each month.
Provided assistance with other duties related to the collections process as needed.
Assessed customer financial information to determine the best payment plan for delinquent accounts.
Education
Bachelor of Computer Application -
THIRUTHANGAL NADAR COLLEGE
01.2018
MBA - HR
University of Madras
Chennai
Skills
Communication Skills
Customer satisfaction
Leadership quality
Problem solving
Active listening
Accomplishments
Won the running competition in journal levels
Winning the Kho Kho competition
All the sports events
Languages
Tamil
English
Personal Information
Spouse's Name: Pugazhendhi A
Date of Birth: 09/28/97
Gender: Female
Software Proficiency
Manual testing - Types of testing SDLC
C, C++, Basic JAVA
Front End : VB 6.0
Operating system: MS DOS, WINDOWS 98,2000XP
RDBMS: DB2.
Technical Skills
Programming languages : C, C++, Core JAVA and Visual Basic
Web Technology : HTML, Javascript and JSP
Database: SQL Server and MS Access
Concepts : DBMS and Data structure
Operating system: Windows and Linux
Timeline
Assistant Manager
ICICI BANK
01.2023 - Current
Collections Advisor
HDFC BANK
01.2022 - 07.2022
Accounts Assistant
Empire clothing
07.2021 - 01.2023
Bachelor of Computer Application -
THIRUTHANGAL NADAR COLLEGE
MBA - HR
University of Madras
Similar Profiles
VISAL VIJAYAKUMARVISAL VIJAYAKUMAR
DEVELOPMENT OFFICER at ICICI FOUNDATION FOR INCLUSIVE GROWTH, ICICI BANKDEVELOPMENT OFFICER at ICICI FOUNDATION FOR INCLUSIVE GROWTH, ICICI BANK