Gowtham Sankar Muni
Self Employed
Chennai
Summary
Motivated and professional individual seeking a rewarding position to effectively utilize and showcase talents. Eager to expand knowledge and stay up-to-date with current affairs, demonstrating commitment to continuous learning and growth. Dedicated to acquiring new skills and making valuable contributions to organizational success.
Overview
7
7
years of professional experience
6038
6038
years of post-secondary education
3
3
Certifications
Work History
Dispatch Supervisor
ADYAR ANANDA BHAVAN
05.2016 - 10.2016
- Supervised team of Number employees and provided training focused on maximizing overall performance.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
System Operator
Bhawar Sales Corporation
09.2017 - 02.2022
- Maintained up-to-date documentation for all system procedures, contributing to efficient knowledge transfer among team members.
- Delivered prompt resolutions to user-reported issues, resulting in increased customer satisfaction levels.
- Implemented best practices in incident management, reducing resolution timeframes significantly for critical issues.
- Effectively managed change requests, ensuring minimal disruption to ongoing operations while maintaining strict adherence to established protocols.
Programming and System Administration Assistant
K.V DATA SYSTEM
05.2015 - 04.2016
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Education
Diploma - COMPUTER SCIENCE
Moderator Gnanadason Polytechnic College
Nagercoil04.2014
XII - Computer Science
S M S M Higher Secondary School
Suchindrum, Nagercoil03.2012
X - High School Administration
D.V.D Higher Secondary School
Nagercoil03.2010
Skills
VB
Accomplishments
- 1st place in volleyball competition in S.M.S.M Hr. sec. school
- Participated in District level volleyball games in Kanyakumari and won 2nd place
Personal Information
- Date of Birth: 03/22/95
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Projects
Mobile application, Silent profile killer using android mobiles
Disclaimer
I hereby declare that the information furnished above me is true to the best of my knowledge and belief.
Certification
Certified Diploma in computer application
Timeline
System Operator
Bhawar Sales Corporation
09.2017 - 02.2022
Dispatch Supervisor
ADYAR ANANDA BHAVAN
05.2016 - 10.2016
Programming and System Administration Assistant
K.V DATA SYSTEM
05.2015 - 04.2016
Certified National service schemes inter-polytechnic level
02-2014
Certified Diploma in computer application
06-2010
Certified Dakshina bharat hindi prachar sabha,madras
02-2006
Diploma - COMPUTER SCIENCE
Moderator Gnanadason Polytechnic College
XII - Computer Science
S M S M Higher Secondary School
X - High School Administration
D.V.D Higher Secondary School
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