Gowthapriya Karthik
Process Lead
BANGALORE
Summary
Dynamic training professional with a proven track record at Australia and New Zealand Banking Group, specializing in curriculum design and student engagement. Adept at mentoring and coaching, I enhance employee performance through tailored training initiatives, driving continuous improvement and operational efficiency. Committed to fostering growth and optimizing learning experiences.
Overview
7
7
years of professional experience
Work History
Trainer for Operations and Compliance
Australia and New Zealand Banking Group
Bangalore
01.2012 - 10.2014
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Collaborated with subject matter experts to create accurate training content.
Process Lead
The Royal Bank of Scotland Group
06.2007 - 10.2011
- Conducted root cause analysis, facilitating prompt resolutions to production-related issues or bottlenecks.
- Mentored junior team members, providing guidance on best practices and contributing to their professional development.
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
- Monitored tool use and performed repairs.
Education
Specialist - Certified Documentary Credit Specialist
International Chamber of Commerce
London, UK 04.2001 -
Bachelor of Science - Clinical Nutrition And Dietetics
Avinashilingam Deemed Univesity
Coimbatore 04.2001 -
Skills
Curriculum design and planning
Classroom oversight
Online instruction
Student engagement
Materials preparation
Training Delivery
Planning and coordination
Curriculum design and planning
Timeline
Trainer for Operations and Compliance
Australia and New Zealand Banking Group
01.2012 - 10.2014
Process Lead
The Royal Bank of Scotland Group
06.2007 - 10.2011
Specialist - Certified Documentary Credit Specialist
International Chamber of Commerce
04.2001 -
Bachelor of Science - Clinical Nutrition And Dietetics
Avinashilingam Deemed Univesity
04.2001 -
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