GRACE ABRAHAM

Results-driven professional with 2 years of experience in technical support, automation, stakeholder communication, process coordination, and issue analysis across globally distributed teams. Skilled in simplifying complex problems, translating technical issues for business clarity, and facilitating effective communication between users and engineering teams. Transitioning into Business Analyst and Product Analyst roles with a full-stack development certification from IIT Roorkee, including hands-on business case projects. Seeking a remote, hybrid, or on-site opportunity that integrates strategy, people, and systems for continued growth and impact.

During my tenure at LG Soft India, I independently developed a working Proof-of-Concept healthcare solution using LG WebOS, MQTT protocol, Flask, Flutter, and MySQL. Built a real-time patient monitoring interface that generated alerts based on emergency scenarios. Designed backend flows to trigger notifications and data capture in critical conditions. Conducted gap analysis on existing healthcare TV integrations, architected scalable backend communication, and laid groundwork for future AI modules.

Treking, Hiking, Camping, Exploring and discovering, Cycling, Singing, Sketching, Reading, Badminton