Grace Masterson
Evansville
Summary
Accomplished Head Lifeguard with a proven track record at Deaconess Aquatic Center, excelling in emergency response and team management. Mastered first aid and CPR, significantly enhancing swimmer safety. Implemented efficient record-keeping systems, advancing personal and team proficiency. Skilled in customer service and conflict resolution, fostering a safe and positive environment for all guests.
Overview
4
4
years of professional experience
Work History
Head Lifeguard
Deaconess Aquatic Center
09.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Advanced personal professional development participated in advanced lifesaving courses, such American Red Cross Lifeguard Instructor certification course.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Streamlined administrative tasks by implementing efficient record-keeping systems for attendance, incident reports, and maintenance logs.
Head Lifeguard
Evansville Parks and Rec Department
05.2021 - 07.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Advanced personal professional development participated in advanced lifesaving courses, such American Red Cross Lifeguard Instructor certification course.
- Monitored assigned areas for unsafe activity and took corrective actions.
Education
High School Diploma -
Francis Joseph Reitz High School
Evansville, IN05.2024
Skills
- Customer service
- Team management
- Staff supervision
- Emergency response
Timeline
Head Lifeguard
Deaconess Aquatic Center
09.2021 - Current
Head Lifeguard
Evansville Parks and Rec Department
05.2021 - 07.2024
High School Diploma -
Francis Joseph Reitz High School
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