- Gym Workouts
- Enjoy participating in [activity] for overall physical and mental well-being
- High-Intensity Interval Training
- Yoga
- Passionate about balancing physical health with mental and emotional wellness
Grace McClung
Fort Wayne
Summary
Dynamic customer service professional with expertise in client relations and strong organizational skills, honed at Healthkick Nutrition Center. Proven ability to enhance customer satisfaction and streamline operations, while effectively managing inventory and mentoring staff. Committed to maintaining workplace safety and delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Front Clerk at Healthcare Store
Healthkick Nutrition Center
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Restaurant Hostess
Vinland Winery
04.2023 - 09.2023
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Restaurant Hostess
Lunch Box Cafe
06.2021 - 10.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
No Degree - Nursing
Bishop Dwenger
Fort Wayne, IN05-2025
Skills
- Workplace safety
- Strong organization
- Customer service expertise
- Filing systems
- Organization skills
- Telephone skills
- Customer/Client relations
Interests
Timeline
Front Clerk at Healthcare Store
Healthkick Nutrition Center
04.2024 - Current
Restaurant Hostess
Vinland Winery
04.2023 - 09.2023
Restaurant Hostess
Lunch Box Cafe
06.2021 - 10.2021
No Degree - Nursing
Bishop Dwenger
Similar Profiles
Eileen BakerEileen Baker
Outpatient Registered Dietitian Nutritionist at Dave Winfield Nutrition Center at Hackensack University Medical CenterOutpatient Registered Dietitian Nutritionist at Dave Winfield Nutrition Center at Hackensack University Medical Center
Jaeleigh JacotJaeleigh Jacot
Volunteer at Canton Nutrition Center (Office for the Aging)Volunteer at Canton Nutrition Center (Office for the Aging)
Stephen RossStephen Ross
Director of Franchise at General Nutrition Center, GNCDirector of Franchise at General Nutrition Center, GNC
Kristi SzobodyKristi Szobody
Sales Manager at Service All VacuumSales Manager at Service All Vacuum
Casandra RojasCasandra Rojas
Tire Quality Guarantee at MichelinTire Quality Guarantee at Michelin