Grace Miller
Evansville
Summary
Dynamic professional with a strong background in customer service and event coordination, honed at Sam's Club and the Evansville Philharmonic Orchestra. Proven ability to enhance client relationships and streamline operations, demonstrating exceptional attention to detail and planning skills. Committed to delivering high-quality experiences and fostering repeat business through effective communication.
Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sam's Club
Evansville, IN
03.2024 - Current
- Provided expert advice on product features, benefits, and promotions to enhance customer engagement.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Assisted clients in managing returns and exchanges, ensuring hassle-free process that maintained their trust in service.
Student Worker
University of Southern Indiana Theatre Department
Evansville, IN
08.2022 - 05.2026
- Coordinated inventory management of props and costumes, enhancing organization and accessibility.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Streamlined event planning, leading to successful university events.
Assistant Stage Manager
Evansville Philharmonic Orchestra
Evansville, IN
12.2023 - 02.2024
- Coordinated rehearsal schedules, ensuring efficient use of time and resources.
- Assisted with set changes and prop management during performances.
- Communicated effectively with artistic teams to streamline production processes.
- Managed backstage operations, enhancing overall performance quality and audience experience.
Education
Bachelor of Science - Theatre Arts (Stage Management)
University of Southern Indiana
Evansville, IN05-2026
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Timeline
Personal Shopper
Sam's Club
03.2024 - Current
Assistant Stage Manager
Evansville Philharmonic Orchestra
12.2023 - 02.2024
Student Worker
University of Southern Indiana Theatre Department
08.2022 - 05.2026
Bachelor of Science - Theatre Arts (Stage Management)
University of Southern Indiana