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Grace newkirk
Muncie
Summary
Dynamic bartender with a proven track record at Boathouse Kitchen and Swan Dive, excelling in high-volume service and mixology. Renowned for building loyal clientele through exceptional customer service and teamwork. Highly reliable and skilled in alcohol awareness, ensuring a safe and enjoyable experience for all guests. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
9
9
years of professional experience
Work History
Bartender
Boathouse Kitchen and Swan Dive
09.2023 - 09.2025
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Be Here Now
09.2021 - 07.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Event Server
Horizon Event Center
11.2019 - 03.2020
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
Hostess /Restaurant Busser
Taxman Brewing Company
08.2016 - 05.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Pendleton Heights High School
Pendleton, IN05-2019
Skills
- Strong multitasking
- Menu memorization
- Alcohol awareness
- Mixology
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
Interests
Timeline
Bartender
Boathouse Kitchen and Swan Dive
09.2023 - 09.2025
Bartender
Be Here Now
09.2021 - 07.2023
Event Server
Horizon Event Center
11.2019 - 03.2020
Hostess /Restaurant Busser
Taxman Brewing Company
08.2016 - 05.2019
High School Diploma -
Pendleton Heights High School
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