Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracen Brown

Kokomo

Summary

Dynamic merchandising associate with proven expertise at Lowes Home Improvement in merchandise planning and stock control. Recognized for enhancing customer engagement through innovative displays and maintaining optimal stock levels. A friendly and outgoing team player, adept at collaborating with cross-functional teams to drive sales and improve overall store performance.

Overview

3
3
years of professional experience

Work History

Merchandising Associate

Lowes Home Improvment
03.2025 - Current
  • Analyzed inventory trends to optimize product placement and increase sales potential.
  • Collaborated with cross-functional teams to ensure timely execution of merchandising strategies.
  • Developed and maintained visual merchandising standards to enhance customer engagement.
  • Conducted regular audits of displays for compliance with brand guidelines and promotional activities.
  • Improved product visibility by creating eye-catching merchandise displays.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.

Back of House Team Member

McAllister's Deli
06.2024 - 03.2025
  • Ensured compliance with food safety standards and sanitation protocols.
  • Prepared ingredients efficiently for menu items, contributing to streamlined service.
  • Operated kitchen equipment safely and maintained cleanliness in work areas.
  • Collaborated with front-of-house staff to optimize order accuracy and delivery speed.
  • Trained new team members on operational procedures and best practices.
  • Monitored stock levels and communicated needs to management for timely replenishment.
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.

Front of House Employee

McAlister's Deli
04.2024 - 03.2025
  • Monitored inventory levels, reporting shortages to management to maintain stock availability.
  • Participated in team meetings, contributing ideas for improving guest satisfaction and service quality.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Dietary Aide

Five Star Senior Living
08.2023 - 02.2024
  • Communicated effectively with healthcare team regarding residents' nutritional needs.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Front of House Employee

McAlister's Deli
02.2023 - 07.2023
  • Provided exceptional customer service, effectively addressing inquiries and resolving issues.
  • Maintained cleanliness and organization of dining area, ensuring welcoming environment for guests.
  • Assisted in training new staff on operational procedures and customer interaction techniques.
  • Collaborated with team members to streamline service processes, enhancing efficiency during peak hours.
  • Executed cash handling procedures accurately, ensuring secure transactions during shifts.
  • Adapted quickly to changing demands, demonstrating flexibility in fast-paced work environment.

Dietary Aide

Five Star Senior Living
09.2022 - 12.2022
  • Collaborated with kitchen staff to maintain clean and organized workstations.
  • Supported residents during mealtimes, promoting a positive dining experience.
  • Monitored food safety standards and adhered to sanitation protocols diligently.
  • Adapted to changing menus and resident requests efficiently and promptly.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Education

Indiana Gateway Digital Academy
Crawfordsville, IN

Skills

  • Merchandise planning
  • Stock control
  • Markdown procedures
  • Maintaining stock levels
  • Friendly and outgoing
  • Stock rotation
  • Space planning

Timeline

Merchandising Associate

Lowes Home Improvment
03.2025 - Current

Back of House Team Member

McAllister's Deli
06.2024 - 03.2025

Front of House Employee

McAlister's Deli
04.2024 - 03.2025

Dietary Aide

Five Star Senior Living
08.2023 - 02.2024

Front of House Employee

McAlister's Deli
02.2023 - 07.2023

Dietary Aide

Five Star Senior Living
09.2022 - 12.2022

Indiana Gateway Digital Academy

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Gracen Brown