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Gracie Collier
Bloomington
Summary
Dynamic Project Coordinator with a proven track record at Dishman Construction LLC, excelling in customer service and organizational performance. Skilled in contract development and building codes compliance, leading to the successful submission of numerous permits. Demonstrated exceptional verbal communication, ensuring projects remained on schedule and within budget. Achieved significant improvements in operational efficiency and client satisfaction.
Overview
8
8
years of professional experience
Work History
Project Coordinator
Dishman Construction LLC
09.2023 - Current
- Created job files for each project and maintained current data in each file.
- Purchased and maintained office supplies.
- Coordinated and scheduled meetings and appointments.
- Attended 5 on-site meetings with subcontractors and clients per month.
- Kept projects on schedule and within budget while serving as project leader.
- Surveyed sites to determine material needs.
- Communicated daily with vendors to keep project fully operational.
- Assisted with Residential and Commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Submitted 14 residential building permits, 2 commercial Permits, 8 right of way permits, and 2 grading permits within this year.
- Pay Service Utilities
- Call in about 12 locates per month
- Call for new Gas, Electric, and water services
- Write Checks and mail to vendors and subcontractors
- Attend 1 BASCI Meeting each month
Customer Engagement Coordinator
Home Goods
11.2022 - 10.2023
- Complied with corporate policies and promoted and followed company initiatives.
- Trained staff on operating procedures and company services.
- Implemented and developed customer service training processes.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained new employees on proper cash routines, procedures, and requirements.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
To-Go Specialist
Olive Garden Restaurant
11.2016 - 11.2022
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Processed customer payments and balanced cash drawers.
- Utilized POS system to receive and process food and beverage orders.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
No Degree - Accounting And Finance
Western Governors University
Salt Lake City, UT12-2026
Skills
- Deadline adherence
- Customer service
- Organizational performance
- Verbal and written communication
- Contract development
- Building codes compliance
- Permitting
Software
Google Documents
Microsoft Excel
Microsoft Word
Timeline
Project Coordinator
Dishman Construction LLC
09.2023 - Current
Customer Engagement Coordinator
Home Goods
11.2022 - 10.2023
To-Go Specialist
Olive Garden Restaurant
11.2016 - 11.2022
No Degree - Accounting And Finance
Western Governors University
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