Gracy Fernandes

• Wrote and executed test cases, covering positive and negative scenarios

• Conducted UI/UX testing to identify usability issues and improve overall user satisfaction

• Performed functional, regression,sanity and UI testing to validate bug fixes

• Executed cross-browser testing to ensure consistent application performance across multiple platforms

• Conducted API testing using Postman, verifying responses and ensuring data

consistency.

• Checked API responses in network tab to validate proper request handling.

• Worked with developers to identify and resolve issues

• Managed end-to-end recruitment, ensuring a seamless candidate experience.
• Collaborated with hiring managers to define job requirements and hiring goals.
• Sourced and prepared candidates for interview rounds by providing necessary briefings.
• Prepared candidates for interview rounds by providing necessary briefings.
• Assisted in onboarding and new hire integration.
• Conducted internal compliance checks on candidates as per company policies.
• Arranged and oversaw interview scheduling.

• Sourced, screened, and placed candidates, enhancing talent acquisition across various industries.
• Managed job postings and optimized candidate engagement strategies.
• Managed job postings and optimized candidate engagement strategies to attract top talent.
• Conducted initial interviews and coordinated hiring processes.
• Facilitated onboarding and integration of new hires to ensure smooth transitions into roles.

• Managed volume hiring for voice, non-voice, and backend roles.
• Sourced, identified, and educated candidates on job opportunities.
• Managed volume hiring for voice, non-voice, and backend roles, ensuring timely placement of qualified candidates.
• Handled lateral hiring for Team Leaders, Assistant Managers, Quality Managers, Quality Leads, and Ops Managers, aligning talent with organizational needs.
• Sent out daily reports and scheduled interviews.
• Coordinated candidate engagement and followed up with businesses to facilitate smooth hiring processes.

• Managed bulk and lateral hiring processes.
• Sourced, screened, and scheduled interviews, followed up with candidates.
• Scheduled interviews for shortlisted candidates.
• Conducted first-round telephonic interviews to assess candidates.
• Understood client requirements and performed searches on job portals.
• Posted job requirements on portals and conducted mass mailings.
• Maintained good client relations and followed up for feedback.
• Handled internal hiring and mentored new joinees.