Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Grant Austera

Indianapolis

Summary

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Water Mitigation Project Manager

Guardian Angel Restoration
05.2025 - Current
  • Developed project plans, including scope, timelines, and resource allocation.
  • Implemented estimating software to enhance accuracy and streamline the bidding process.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Assessed property conditions and identified areas requiring immediate water removal and drying.
  • Collaborated with insurance adjusters to document damage and facilitate claims processing.
  • Trained junior technicians on safety protocols, equipment usage, and effective mitigation techniques.
  • Implemented best practices for mold prevention and ensured compliance with industry standards.
  • Coordinated with clients to explain procedures, timelines, and anticipated outcomes of mitigation efforts.
  • Restored damaged building materials after mold remediation, ensuring a safe living or working environment.
  • Pursued ongoing education opportunities to stay abreast of best practices and emerging technologies in the mold remediation field.
  • Increased company credibility by maintaining up-to-date certifications in the field of mold remediation and inspection.
  • Conducted mold remediation procedures to improve indoor air quality, ensuring healthier environment for occupants.

Mitigation and Water Proofing Supervisor

Michaeliscorp
04.2024 - 05.2025
  • Supervised daily operations, ensuring team adherence to safety protocols and operational standards.
  • Developed training programs to enhance employee skills and performance consistency.
  • Implemented process improvements, increasing workflow efficiency and reducing downtime.
  • Managed inventory control systems, optimizing stock levels and minimizing waste.
  • Conducted performance evaluations, providing constructive feedback to foster employee growth.
  • Coordinated cross-functional team meetings to streamline communication and project alignment.
  • Resolved operational issues promptly, maintaining high service quality and customer satisfaction.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.

Water Restoration Technician

A&D Hydra Clean
10.2020 - 04.2024
  • Led water damage restoration projects, ensuring compliance with safety protocols and industry standards.
  • Conducted thorough assessments of damaged properties to develop tailored restoration plans.
  • Operated advanced drying equipment, optimizing efficiency in moisture removal processes.
  • Collaborated with insurance adjusters to document damages and facilitate claims processing.
  • Implemented quality control measures to enhance service delivery and customer satisfaction.
  • Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
  • Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
  • Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
  • Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
  • Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Supervised daily construction operations, ensuring compliance with safety regulations and project specifications.
  • Coordinated subcontractor activities, optimizing workflow and enhancing project timelines.

Parts Counter Sales Person

Flatout Motorsports
01.2018 - 09.2020
  • Managed inventory levels to ensure timely availability of parts for customer orders.
  • Assisted customers in identifying and selecting appropriate parts for various applications.
  • Processed sales transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
  • Developed knowledge of product lines to provide expert recommendations and solutions to clients.
  • Provided technical support for customers seeking guidance on part installation or troubleshooting issues.
  • Worked closely with vendors to secure special orders for customers, managing expectations regarding delivery timelines and availability.
  • Developed rapport with regular clients through personalized service, remembering preferences and offering tailored recommendations over time.
  • Participated in promotional events to showcase new products and generate interest among potential buyers.

Kitchen Manager

BurgerFuel
09.2017 - 06.2018
  • Oversaw daily kitchen operations, ensuring adherence to quality and safety standards.
  • Trained and mentored staff on food preparation techniques and customer service excellence.
  • Managed inventory levels, implementing efficient stock control procedures to minimize waste.
  • Developed and maintained schedules for kitchen staff, optimizing labor efficiency during peak hours.
  • Monitored kitchen equipment maintenance, coordinating repairs to ensure operational readiness and safety compliance.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

Electrician

K & D Electric
05.2016 - 09.2016
  • Install wiring in new constructions
  • Customer Service
  • Installed, repaired, and maintained electrical systems and components for residential and commercial projects.

Warehouse worker

All Sparks Fireworks
04.2012 - 04.2016
  • Take/ship orders
  • Unload/load/stock truck shipments
  • Sales representative
  • Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
  • Maintained inventory accuracy through regular cycle counts and system updates.
  • Streamlined order picking process by implementing efficient layout strategies.
  • Monitored stock levels, ensuring timely replenishment of supplies and materials.
  • Collaborated with team members to enhance workflow efficiency during peak seasons.

Education

High School -

Lawrence Central High School
01.2012

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Relationship building
  • Strategic planning
  • Client relations
  • Household repairs
  • Hand tools
  • Repair work
  • Power tools
  • Skid steer operation
  • Excavator operation

Certification

  • Welding Class (North Central High School) Spring 2011
  • Indiana Gun Law class (Tactical Firearms Training: Eagle Creek) October 2014
  • IICRC

WATER DAMAGE RESTORATION

APPLIED STRUCTURAL DRYING

APPLIED MICROBIAL REMEDIATION

FIRE & SMOKE DAMAGE RESTORATION

HEALTH & SAFETY

Interests

  • I like trying new recipes and food trends
  • Passionate about balancing physical health with mental and emotional wellness
  • skateboarding
  • writing music/playing guitar
  • camping/hiking/outdoors activities
  • reptiles and animals


Timeline

Water Mitigation Project Manager

Guardian Angel Restoration
05.2025 - Current

Mitigation and Water Proofing Supervisor

Michaeliscorp
04.2024 - 05.2025

Water Restoration Technician

A&D Hydra Clean
10.2020 - 04.2024

Parts Counter Sales Person

Flatout Motorsports
01.2018 - 09.2020

Kitchen Manager

BurgerFuel
09.2017 - 06.2018

Electrician

K & D Electric
05.2016 - 09.2016

Warehouse worker

All Sparks Fireworks
04.2012 - 04.2016

High School -

Lawrence Central High School

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Grant Austera