Greeshma Rajan
Project Manager
Kozhikode
Summary
Versatile, goal-oriented Project Manager with total 5+ years of experience in the industry and 2.8 years of experience in project management role where I can apply my expertise in Agile methodologies, stakeholder management, and team leadership to drive successful project outcomes.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Project Manager
NeoITO Technologies
Kochi, India
06.2023 - Current
- Developed comprehensive project plans with clear timelines, milestones, ensuring timely delivery of high-quality results.
- Understanding the project’s scope and creating User stories documents for project requirements and MoScoW Documentation which gives a clear picture of prioritization for managing requirements
- Foster effective communication and collaboration within the team and with stakeholders
- Facilitate the Scrum framework by organizing and leading Scrum events Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Ensure all participants understand the purpose and process of each event
- Monitored project progress, identified risks and took corrective action as needed.
- As a certified scrum master I always ensure adherence to Scrum principles and practice's since it enables continuous improvement and the ability to deliver early and frequently.
- Remove any obstacles or impediments that may hinder the team's progress and co-ordinate with the respective team members to ensure that the necessary actions are taken promptly.
- Monitor and report key project metrics, creating dashboards in JIRA for better visibility to get project statistics that display specific information about the progress of the project
- Ensure that project deliverable meet the required quality standards by making sure the Quality team follows the quality criteria by writing the test cases that meets the standards of the project. Also, made sure the product is tested at various levels before release.
Associate Project Manager
June IT Solution
07.2021 - 05.2023
- Facilitated effective communication among team members by conducting regular meetings and promoting a collaborative working environment.
- Collaborated with stakeholders to gather requirements, define project scope, and establish clear goals for successful execution.
- Monitored progress of projects through regular status updates, identifying potential issues and taking corrective actions when necessary
- Monitored project progress, identified risks and took corrective action as needed.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Senior System Engineer
COGNIZANT TECHNOLOGY SOLUTIONS
- Alert/Job Monitoring, Mailbox Monitoring, Reporting and Governance Incident Management & Access ManagementService Management- Asset Management, Knowledge Management & SLA Management Data uploads, Ad-hoc support, Problem & Change coordination
- High priority Incident handling and SWAT call(s) driving with clients and impacted teams Application & Infrastructure access management activities through service requests Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query tuning
- Co-ordinating with the team for the daily activities
- Monitor the backups, recovery errors, respond to the request regarding the restoration of service
- Responsible for customer interactions and Response SLA
- Fix the issues triaged by the L1 team
- Effectively performing internal audits for Quality Compliance.
Education
MBA in Human Resource Management -
Bharathiyar University
Coimbatore, Tamil NaduB.Tech in Information Technology -
Bannari Amman Institute of Technology
Sathyamangalam, Tamil Nadu 01.2011 - 04.2015
Skills
SDLC
Agile Methodology
Project Planning
Resource management
ServiceNow
JIRA
Confluence
Showcase suite Informatica
Blue zone session manager
SOAP UI
MS Office
Certification
Certified Scrum Master
Personal Information
- Date of Birth: 06/27/92
- Marital Status: Married
Timeline
Project Manager
NeoITO Technologies
06.2023 - Current
Certified Scrum Master
03-2023
Associate Project Manager
June IT Solution
07.2021 - 05.2023
B.Tech in Information Technology -
Bannari Amman Institute of Technology
01.2011 - 04.2015
Senior System Engineer
COGNIZANT TECHNOLOGY SOLUTIONS
MBA in Human Resource Management -
Bharathiyar University