Resourceful Operations Executive with two years of hospital management experience. Professional with strong planning and tactical execution skills. Financial management, operations, and customer relationship development experience. Capable of forming productive alliances and assisting staff in reaching professional success.
Overview
6
6
years of professional experience
Work History
Omni Sports Leader - Skiing
Decathlon
Kottayam
04.2024 - Current
• Sales and customer engagement
• Inventory management and optimization
• Post-mortem analysis and reporting
Senior Operations Executive
Smita Memorial Hospital And Research Center
Thodupuzha
09.2022 - 03.2024
Oversaw daily operations to ensure that to met performance, quality, and service standards.
Helped with admission of patients in accordance with organizational and state legislation.
Promote a safe discharge process by coordinating all necessary steps, collaborating with medical professionals, nurses, therapists, and other organizations, and making sure that all preparations, including transportation arrangements, are made in advance of the patient's release.
Respond to patient concerns about medical services, patient care, inpatient hospital accommodations, etc. and follow the hospital's procedure to guarantee a smooth and speedy patient release.
Exceptionally accurate register operated for credit card, cheque, and cash transactions.
To preserve accuracy, I tallied money in cash drawers at the start and conclusion of shifts.
Organized, directed and coordinated medical and health services according to organizational policies and goals.
Worked closely with patients to deliver excellent and direct individualized patient care.
Zonal District Cricket Coach
District Cricket Association
Idukki
04.2022 - 09.2022
Developed competition formats and engagement opportunities to increase sport profile.
Evaluated athletes performance to provide suitable feedback, balancing criticism with positivity and motivation.
Planned, delivered and reviewed multi-skill and core movement coaching sessions for athletes.
Sales Executive
Body Fit Health Care
Thodupuzha
04.2019 - 07.2019
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Analyzed past sales data and team performance to develop realistic sales goals.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Established and maintained positive relationships with vendors to determine product availability and quality.