Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Areas of Expertise
Timeline
Generic

Gregory Ondera

Holton

Summary

Highly skilled professional with adult and pediatric care experience and a proven ability in change management, team leadership, communication, utilization management, clinical workflow, patient throughput, EHR optimization (Oracle Cerner and Epic), physician relations, critical care nursing, clinical informatics, and Information Technology (IT) solution implementations. Experience to include change management, utilization management, inpatient, HIM, admitting, emergency, trauma, psychiatric, in-home hospice, and state health leadership. Effective communicator who can distill large volumes of highly technical information into usable and understandable knowledge for non-technical audiences. His background is complemented by 35 years of clinical hospital and nursing experience with the past 17 years in clinical IT implementations and optimizations. Skilled in developing new and efficient ways to use information technology that improve patient care and clinical outcomes while supporting revenue capture and end-user satisfaction.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Managing Consultant

Guidehouse
Vienna, VA
03.2019 - Current
  • Managing Consultant, Change Management: Collaborating with Veteran's Affairs and Department of Defense: Holistically aid the facilities in their clinical transformation to Cerner EHR as an Organizational Change Manager. Utilizing change management processes of Prosci, ADKAR and process improvement techniques to foster an environment ready for the future of shared medical data with all branches of service and private facilities ensuring enhanced continuity of care. Collaborating with Providers, Service Line Chiefs, Directors, Supervisors, Staff and Cerner Solutions Team to understand their current state and project future state needs to enable higher levels of adoption and ability.
  • Veteran's Affairs (VA): Supporting full end-to-end implementation of Oracle Cerner Millennium at multiple VA Sites. Supplying leadership and support for large teams to manage and supply day-to-day activity support while forecasting and planning for an on time and on budget project. Completing requests and budgetary guidelines creating increased efficiencies in Electronic Health Record Design and Clinical Practice Procedures.
  • National Institute of Child Health and Human Development (NICHD): Supported the Disabilities subcommittee, Travel Online Management System, and 508 Compliance of the NICHD. Providing guidance, documentation, 508 document review, and meeting support for NIHCD Staff to facilitate ongoing processes and furthering success of these programs.
  • SSM Health Utilization Management Centralization: Created, developed, and trained guidelines and process workflows for a multi-state utilization management program with a 21-facility hospital network, to support Leading Practice Guidelines for a network centralization program.
  • Integrated Veteran Care (IVC) Medical Policy Unit Consultant: Medical policy development for Veteran Administration (VA) to be used by community providers as a reference when deciding qualified medical services for Veteran Care. Scientific research, policy guidelines and service line collaboration with VA Physicians and clinical subject matter experts are used for the development of all policies. Analytical review of SharePoint and Google Analytics used to create ongoing key performance indicators of created policies and training.
  • Interim Assistant Commissioner of the Tennessee Department of Health: Collaborated with State, Regional and Local Nursing, Medical and Facility Directors to supply guidelines and suggested optimizations for clinical adult and pediatric program efficiencies that could be developed and shared throughout the State of Tennessee. Developed a tracking process for all recommended and current state clinical initiatives in the Department of Health that supplied leadership visualization and local collaboration of initiatives. Increased access to primary care visits by 30% and supplied tools for continued optimization and implementation of suggested efficiencies.
  • Team Leader for a state program: Monitored, supported, and coordinated 155 remote-staff for evaluation and processing of on-line submitted applications through state run program. Supplied training and support for the team improvements and consistently outperformed other teams by 10% in KPI metrics.

Senior Project Manager

BCForward
Greenfield, IN
01.2019 - 03.2019
  • Managing multiple projects with Scientist, Directors, Veterinarians, R&D teams, and other project managers. Projecting budgets, developing project plans, timelines and helping with ongoing multi-million-dollar projects budgets. Working with project teams to produce accelerated timelines to decrease overall budgets and decrease time to market for critical pharmaceutical research.

Senior Advisor, Project Manager, Clinical IT Manager, and Epic ASAP Analyst

Impact Advisors
Naperville, IL
10.2011 - 09.2018
  • Advanced in responsibilities and roles, managing staff, implementing Epic Projects, and managing clinical workflow complexities within the EHR that required cooperation between EHR Systems, Clinicians and Facilities to get projects completed on time, budget and within the functional needs of the client. Supervised day-to-day activities and directly reported outstanding issues and team successes to the Director of Informatics.

ED RN, Nursing Informatics and Epic ASAP Lead Analyst

Providence Health
Anchorage, AK
10.2007 - 09.2011
  • Evaluated Multiple EHR Systems to decide current workflow needs of the facility with comprehensive meetings and work group sessions with Registered Nurses, Physicians, and all end users. Organized and strategically planned changes that focus on patient safety and continuity throughout the application while supporting professional practice for an on-time and on budget implementation. Developed and supplied user support of clinical information systems.

Education

Bachelor of Science - Science And Supervision

Indiana University, Southeast
New Albany, IN
05-1996

Skills

  • Adaptability and resilience
  • Industry expertise
  • Lean six sigma
  • Information technology
  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Stakeholder engagement
  • Customer relationship management
  • Project leadership
  • Client engagement
  • Processes and procedures
  • Change management
  • Subject matter expert

Accomplishments

  • Supported the first Veteran Affairs EHR implementation and have now completed 2 full implementation as a Team Lead
  • 10 Successful Epic Implementations as Analyst/Clinical IT Team Manage
  • Organized and Supported 155 team members on a State Funding Project
  • Supported private, state and federal optimizations and implementations of multiple Electronic Health Record platforms
  • As a Emergency Department Trauma Nurse, worked in over 65 facilities throughout the country as staff and travel nurse

Certification

  • Licensed Baccalaureate Trained Registered Nurse – Indiana – 28133017A
  • Epic Cogito | Epic Optime | Epic Anesthesia | Epic ASAP (CEE (Continuing Epic Education) 2017, August 2018 NVT) Certification
  • Member – Project Management Institute
  • Certified 2022 Project Management Professional – PMP – Exp 2028
  • Certified Six Sigma Yellow Belt - CSSYB

Areas of Expertise

  • Change Management Team Lead – Supported change processes for Department of Veteran Affairs for the past 6 years when program was operational. Have served multiple leadership service line Chiefs, medical directors, and department leadership in their program implementation through successful go live. Also have managed large implementations with change management techniques focusing on PROSCI and ADKAR methodologies to facilitate EHR transitions while decreasing overall impact. Organized system and/or facility wide workgroups, strategic and planning workshops, current and future state needs assessments and workflow analysis to enhance team efforts for training and organizational optimization.
  • 508 Compliance – Supported a team with the National Institute of Health(NIH) to provide guidance and remediation of government documentation to support the 508 requirement of public facing education and communications. This remediation is completed for all types of communication formats to include Word, PowerPoint, Video, Excel, and PDF communications.
  • Optimization of Clinical Throughput and Utilization Management: Systematic review of current state throughput, workflow processes with focus on efficiency, regulatory guidelines, safety, and electronic health records processes, and industry guidelines to optimize procedures, decrease time to completing tasks and realizing increased financial performance while increasing quality and safety for adult and pediatric populations.
  • VA Medical Policy Development: Development of VA Community Care medical policies by researching and designing criteria to determine policy guidelines that will be used in review of veteran community care to ensure only medically appropriate services are provided/reimbursed. Work with medical leadership SMEs to refine, draft, and develop VA Medical Polices for all community care providers.
  • Process Improvement: Managed and optimized clinical documentation projects for a State Psychiatric Facility and the Tennessee Department of Health as the Interim Assistant Commissioner of Public Health. Planned, organized, and facilitated process improvement sessions to meet workflow optimization design requests and budgetary guidelines creating increased efficiencies in Electronic Health Record Design and Clinical Practice Procedures.
  • Clinical and Ancillary Co-Manager: Managed adult and pediatric clinical and ancillary aspects of large complex full ‘go live' Epic implementation projects for multiple hospital and medical facilities. Conducted needs assessments, build requirements, workflow analysis, and collaboration for cross-functional teams. Managed project milestones and deliverables based on technology during project/enhancement/system updates (SU)/fixes.
  • Pediatric patient population support: Pediatric inpatient and pediatric hospice supporting establishment and design of first pediatric hospice in-home program in southern Indiana, and pediatric Level I and II trauma nurse in multiple pediatric only emergency departments.

Timeline

Managing Consultant

Guidehouse
03.2019 - Current

Senior Project Manager

BCForward
01.2019 - 03.2019

Senior Advisor, Project Manager, Clinical IT Manager, and Epic ASAP Analyst

Impact Advisors
10.2011 - 09.2018

ED RN, Nursing Informatics and Epic ASAP Lead Analyst

Providence Health
10.2007 - 09.2011

Bachelor of Science - Science And Supervision

Indiana University, Southeast
Gregory Ondera