Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gregory Vargo

Indianapolis

Summary

Results-oriented Learning Ambassador recognized for impactful educational sessions that empower students. Focused on improving operational efficiency and ensuring high levels of customer satisfaction. Excellent communicator with a keen eye for detail.

Overview

18
18
years of professional experience

Work History

Learning Ambassador

Amazon
Greenwood
09.2021 - Current
  • Conducted learning sessions focused on operational processes and safety protocols.
  • Administered feedback through positive reinforcement techniques to inspire, uplift, and enhance student confidence.
  • Executed product demonstrations to clarify details, emphasize features, and illustrate usage.

Accounts Receivable and Billing Clerk

Crowne Plaza Union Station Indianapolis
Indianapolis
04.2008 - 09.2020
  • Reviewed and organized invoices alongside billing statements for hotel services.
  • Managed payment collections in collaboration with guests and corporate clients.
  • Ensured accuracy of accounts receivable records and databases
  • Assisted in resolving billing discrepancies with customers.
  • Generated financial reports for management review.
  • Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
  • Generated monthly financial reports for management review.
  • Investigated disputes on customer accounts and resolved discrepancies in a timely manner.
  • Reconciled customer payments with internal ledgers and ensured proper application of funds to appropriate accounts.
  • Researched customer payment history to identify any potential issues with delinquent accounts.
  • Managed the filing systems related to Accounts Receivable documents.
  • Reviewed invoices for accuracy and completeness prior to entering into accounting system.
  • Prepared journal entries for month end close process related to Accounts Receivable activity.

Education

Some College (No Degree) - Business Accountancy

Indiana University Bloomington
Bloomington, ID

Skills

  • Learning facilitation
  • Training development
  • Educational technology
  • Process optimization
  • Effective communication
  • Positive reinforcement
  • Adaptability to change
  • Feedback delivery
  • Group and individual instruction

References

References available upon request.

Timeline

Learning Ambassador

Amazon
09.2021 - Current

Accounts Receivable and Billing Clerk

Crowne Plaza Union Station Indianapolis
04.2008 - 09.2020

Some College (No Degree) - Business Accountancy

Indiana University Bloomington

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Gregory Vargo