Summary
Overview
Work History
Education
Skills
Timeline
Generic

Greta Rollins

Cannelburg

Summary

Dynamic Floor Manager at Gasthof Village with a proven track record in enhancing customer satisfaction and retention. Skilled in inventory management and staff oversight, I excel in building strong client relationships and delivering exceptional service. Adept at achieving sales targets while maintaining a clean and organized environment.

Overview

22
22
years of professional experience

Work History

Floor Manager

Gasthof Amish Village
04.2023 - Current


  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of Number employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Performed closing procedures Number times weekly by balancing cash drawers and reconciling credit card transactions.
  • Managed daily store operations for smooth functioning and achieving sales targets.

Cosmetologist

Tammy’s Beauty Salon
06.2003 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Education

High School Diploma -

Barr Reeve High School
Montgomery Indiana
2003

Cosmologist -

Vincennes Beauty College
Vincennes, IN
2003

Skills

  • Customer service
  • Customer satisfaction
  • Customer relationships
  • Account oversight
  • Documentation and reporting
  • Client rapport
  • Marketing
  • Order management
  • Staff management

Timeline

Floor Manager

Gasthof Amish Village
04.2023 - Current

Cosmetologist

Tammy’s Beauty Salon
06.2003 - Current

High School Diploma -

Barr Reeve High School

Cosmologist -

Vincennes Beauty College
Greta Rollins