Greta Sargent
5334 Rue Deville
Summary
Dynamic professional with extensive experience in patient care at A Plus Attendant & Home Market Service, excelling in meal preparation and personal hygiene assistance. Proven ability to develop individualized care plans, enhancing client satisfaction. Strong crisis intervention skills combined with a Servsafe certification ensure high standards of food safety and quality.
Overview
2026
2026
years of professional experience
Work History
Home Health Aide
A Plus Attendant & Home Maket Service
Indianapolis, IN
08.2024 - Current
- Provided compassionate personal care and assistance to clients, enhancing daily living activities.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Assisted with medication management, ensuring adherence to prescribed schedules and dosages.
- Developed individualized care plans based on client needs and preferences, improving overall satisfaction.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Followed nutritional plans to prepare optimal meals.
Business Owner
Trap Cafe Event Center
Indianapolis, IN
03.2023 - Current
- Managed event logistics, ensuring seamless execution of diverse events at Trap Cafe Event Center.
- Developed and implemented marketing strategies to increase event bookings and customer engagement.
- Oversaw staff training programs, enhancing team performance and service quality during events.
- Established vendor relationships, negotiating contracts to optimize cost efficiency and service delivery.
- Analyzed customer feedback to refine event offerings and improve overall guest satisfaction levels.
- Coordinated with local businesses for partnerships, driving community engagement and brand visibility.
- Led strategic planning sessions, setting long-term goals to drive growth for Trap Cafe Event Center.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
Warehouse Worker
Elwood Staffing
Indianapolis, IN
07.2017 - 01.2026
- Operated forklifts and pallet jacks to transport materials efficiently within facility.
- Loaded and unloaded shipments, ensuring accuracy and timeliness in inventory management.
- Maintained organization of warehouse to optimize space and improve workflow efficiency.
- Assisted in training new staff on safety protocols and equipment operation standards.
- Implemented best practices for packaging and shipping to minimize damage during transit.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
Lead Cook
Independent Village
Indianapolis, IN
07.2022 - 06.2025
- Supervised kitchen staff, ensuring adherence to food safety standards and operational efficiency.
- Developed and implemented daily menu items, enhancing variety and customer satisfaction.
- Trained new cooks in culinary techniques and kitchen procedures, fostering skill development.
- Managed inventory control, minimizing waste through effective stock rotation practices.
- Took over line positions in event of emergency.
- Supervised line cooks to monitor food safety and order accuracy.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Cashier
Bath & Body Works
Indianapolis, IN
10.2021 - 04.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with product inquiries, enhancing their shopping experience.
- Implemented visual merchandising standards, promoting featured products effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Customer Escalation Specialist
Sleep Number Corporation
10.2019 - 07.2021
- Managed customer escalations by providing timely resolutions and ensuring satisfaction with products and services.
- Analyzed complex customer issues to identify root causes and develop effective solutions.
- Collaborated with cross-functional teams to improve communication and streamline escalation processes.
- Developed training materials to enhance team knowledge on product features and resolution techniques.
- Maintained accurate case records through diligent documentation, ensuring complete and up-to-date information was available for reference by colleagues or supervisors.
Mail Sorter, Packing, Receiving, Spot Welding
Indiana Staffing
Indianapolis, IN
07.2014 - 08.2020
- Sorted and organized incoming mail to ensure timely delivery.
- Operated sorting machines to maximize efficiency and accuracy in processing.
- Coordinated with team members to streamline mail handling processes.
- Trained new staff on operational procedures and safety protocols.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Troubleshot malfunctioning mail-sorter machines by unclogging jams while protecting integrity of envelopes.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Completed timely inspections of packed products to ensure quality control and adherence to company standards.
Line Cook,
Piada Italian Street Food
Indianapolis, IN
08.2016 - 2017
- Prepared high-quality ingredients, ensuring freshness and adherence to standard recipes.
- Operated kitchen equipment safely, maintaining strict hygiene and sanitation protocols.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Assisted in inventory management, tracking stock levels of ingredients and supplies.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Parts Runner
AAR Aircraft Services
Indianapolis, IN
05.2011 - 12.2012
- Delivered parts to technicians efficiently, ensuring timely completion of maintenance tasks.
- Maintained accurate inventory records using inventory management systems.
- Assisted in organizing parts storage areas for optimal accessibility and efficiency.
- Collaborated with team members to streamline supply chain processes and reduce delays.
Customer Service Representative
True Staffing
Indianapolis, IN
01.2009 - 2010
- Assisted customers with inquiries, providing accurate information and ensuring satisfaction.
- Resolved issues efficiently through effective communication and problem-solving skills.
- Maintained knowledge of product offerings to assist customers in making informed decisions.
- Processed orders and returns, ensuring accuracy and adherence to company policies.
- Responded to customer requests for products, services, and company information.
Customer Sales Representative
AT&T
Indianapolis, IN
2008 - 2009
- Assisted customers with product inquiries and service plans to enhance satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided support in resolving customer issues, ensuring timely follow-up and resolution.
- Educated customers on new technologies and services to drive engagement.
Education
No Degree - Pharmacy Tech
Sanford–Brown
Indianapolis, IN05.2011
GED -
John Hope
Indianapolis, IN05.2008
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- Crisis intervention
- CPR certification
- Kitchen management
- Food safety
- Menu planning
- Scheduling
- Food inventory management
- Allergen safety
- Special diets
- Cooking
- Restaurant operations
- Order delivery practices
- Ingredient knowledge
- Servsafe certificate
Timeline
Home Health Aide
A Plus Attendant & Home Maket Service
08.2024 - Current
Business Owner
Trap Cafe Event Center
03.2023 - Current
Lead Cook
Independent Village
07.2022 - 06.2025
Cashier
Bath & Body Works
10.2021 - 04.2022
Customer Escalation Specialist
Sleep Number Corporation
10.2019 - 07.2021
Warehouse Worker
Elwood Staffing
07.2017 - 01.2026
Line Cook,
Piada Italian Street Food
08.2016 - 2017
Mail Sorter, Packing, Receiving, Spot Welding
Indiana Staffing
07.2014 - 08.2020
Parts Runner
AAR Aircraft Services
05.2011 - 12.2012
Customer Service Representative
True Staffing
01.2009 - 2010
Customer Sales Representative
AT&T
2008 - 2009
No Degree - Pharmacy Tech
Sanford–Brown
GED -
John Hope