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Open To Work
Grisham Gada
Hospitality Management Associate
Mumbai ,MH
Summary
Dynamic hospitality professional with experience at Sun and Sand Hotel, excelling in customer service and problem-solving. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in multitasking and team collaboration, ensuring seamless operations and memorable experiences for guests. Strong understanding of hospitality protocols and guest engagement strategies.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Hospitality Intern
Sun and Sand Hotel
Mumbai, India
08.2024 - 05.2025
- Assisted front desk operations by managing guest check-ins and check-outs efficiently.
- Supported housekeeping team by coordinating room cleaning schedules and ensuring timely service delivery.
- Collaborated with food and beverage staff to maintain inventory levels and enhance service quality.
- Resolved guest inquiries promptly, improving overall customer satisfaction during stays.
- Assisted event planning staff in organizing functions, ensuring all logistical details were executed smoothly.
Hospitality Intern
The Lalit
Mumbai, India
04.2023 - 07.2023
- Concierge Service: Assisted guests with reservations, recommendations and special requests.
- Kitchen Service: Assisted chefs with food preparation, menu planning basics and plating.
- Food & Beverage Service: Served guests, managed orders, supported banquet and buffet services.
- Developed an understanding of luxury service standards and guest experience management.
Education
Bachelor in Hospitality Management -
Tata Institute of Social Sciences
Mumbai, India 10-2025
Skills
Excellent Communication
Teamwork and collaboration
Customer service
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Computer skills
Active listening
Adaptability and flexibility
Decision-making
HEIGHT: 181 cms
PASSPORT NO: X7322148
CITIZENSHIP: Indian
Interests
Movies
Soccer
Dramatics
Modeling
International cuisine
Traveling
Working out
Timeline
Hospitality Intern
Sun and Sand Hotel
08.2024 - 05.2025
Hospitality Intern
The Lalit
04.2023 - 07.2023
Bachelor in Hospitality Management -
Tata Institute of Social Sciences