Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

G Sakshana

Bangalore

Summary

Highly insightful KYC Analyst with 6.5 years of experience working in implementing the consistent application of local and global KYC policies and procedures, aimed at assuring compliance with relevant money-laundering regulations. Ability to implement strategies to determine inconsistencies in client data. Dedicated to pursuing my passion and career in an area of competence and keen interest. It has always been my vision to work in an environment that encourages learning and innovation and to be a part of a team that thrives on integrity and hard work.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service & Operations Senior Analyst

NatWest
01.2022 - Current
  • Managed the resolution of customer disputes while conducting compliance investigations (AML/KYC/ECDD), ensuring strict adherence to regulatory requirements and maintaining accurate customer profiles.
  • Led Data Governance and Data Management initiatives in the banking sector, driving improvements in complaint resolution, data quality, and operational efficiency.
  • Managed the end-to-end workflow for customer onboarding and risk management, including reviewing customer profiles and business nature to assign the appropriate SIC code. Conducted risk assessments for both new and existing customers, verified KYC documentation, and ensured compliance. Oversaw case assignment and task management through a centralized workflow system, streamlining processes for efficiency and regulatory adherence.
  • Worked closely with Telephony, Escalation, Decision Support, and Complex teams to verify and resolve screening alerts, such as PEP, APC, Fraud, and Sanctions. Ensured prompt, accurate decision-making and effective risk mitigation across customer interactions.
  • Conducted in-depth investigations into suspicious clients and their transactions, reporting findings to the KYC/AML compliance officer for further action.
  • Part of a specialized team assigned to manage and resolve complex cases.
  • Oversaw client money accounts, conducting thorough reviews of the source of wealth and funds.

Senior Analyst

IBM
05.2021 - 01.2022
  • Executed KYC onboarding for new and existing customers by analyzing client documentation.
  • Proficient in evaluating customer risk through thorough analysis of wealth sources.
  • Performing Screening, PEP Due Diligence, and Enhance Due Diligence on the client and related parties
  • Working as a Quality Analyst in the team & involved in the training of new joiners
  • Have Experience in Lexis Nexis, World Check, and Watchdog

TRANSACTION PROCESS ASSOCIATE

ACCENTURE
01.2020 - 05.2021
  • Knowledgeable about different trading entities including Limited, Private, and Public companies.
  • Understand compliance-defined standards for applicable client types and any country-specific requirements.
  • Confirmed timely resolution of work assignments by organizing and prioritizing appropriately
  • Performed Sanctions screening and PEPs identification
  • Identified accounts for high-risk or negative information using Watchdog Elite
  • Providing training for new joiners

Analyst Legal Support (Fresher)

TATA CONSULTANCY SERVICES
07.2018 - 12.2019
  • I was a Legal Support Analyst with 1.8-year experience in dealing with, analyzing, digitization of legal contracts, and managing customer relationships

Education

B com -

SJCBM College
01.2018

PUC -

Sacred Heart College
01.2015

SSLC -

Modern English School

Skills

  • Strong organizational skills
  • Attention to detail
  • Good judgment
  • Knowledge of MS Office Suite
  • Proficiency in Excel
  • Ability to focus on high-quality work under pressure
  • EDD knowledge
  • Ability to screen and clear hits for PEPs
  • Ability to screen and clear hits for Sanctions
  • Ability to screen and clear hits for Adverse Media

Additional Information

  • Handling the team in the absence of the Manager.
  • Taking initiative in resolving process-related issues within the team.
  • Finding the root cause analysis, and working on it to improve and implement the process.
  • Structured, process-oriented, and looking forward to learning new things in the process.
  • Handling escalations of resolving critical issues and putting an action plan to improve the process.
  • Involving in several pieces of training and knowledge transformation of the team.
  • Performing internal buddy-checking activity.

Certification

  • Introduction to Financial Crime Investigation.
  • AML - Skill Assessment Level - 1
  • AML and Regulatory framework
  • ICA internal 35 hour training certifiction

Timeline

Customer Service & Operations Senior Analyst

NatWest
01.2022 - Current

Senior Analyst

IBM
05.2021 - 01.2022

TRANSACTION PROCESS ASSOCIATE

ACCENTURE
01.2020 - 05.2021

Analyst Legal Support (Fresher)

TATA CONSULTANCY SERVICES
07.2018 - 12.2019
  • Introduction to Financial Crime Investigation.
  • AML - Skill Assessment Level - 1
  • AML and Regulatory framework
  • ICA internal 35 hour training certifiction

B com -

SJCBM College

PUC -

Sacred Heart College

SSLC -

Modern English School
G Sakshana