RAJESRAJ GT

• Reviewed the company's strategic plans and developed departmental goals and standards to support the vision.
• Streamlined business processes by analyzing current procedures and implementing necessary improvements.
• Increased overall efficiency by automating repetitive tasks and optimizing workflow.
• Oversaw day-to-day business operations on the sales floor by fostering deep professional relationships with wholesale contacts and customers.
• Implemented escalation procedures to effectively handle time-sensitive issues.
• Trained new hires, providing information, and insight into corporate policies and procedures.
• Negotiated contracts with vendors, securing the best possible terms for the company's needs and budget constraints.
• Recruited, hired, mentored, and trained 10 staff on business procedures, policies, duties, and customer care methods.
• Improved customer satisfaction by quickly addressing and resolving customer complaints and feedback.

• Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
• Streamlined workflow processes to increase operational efficiency without compromising on service quality or delivery speed.
• Implemented data-driven decision-making tools, enabling the team to focus on strategic growth areas for increased branch success.
• Ensured regulatory compliance by keeping abreast of industry developments, updating policies as necessary, and conducting regular audits.
• Created new revenue streams and recruited talented staff for branch offices.
• Optimized branch operations by regularly analyzing financial reports and identifying areas for improvement.
• Managed approximately 25 incoming calls, and emails per day from customers.

• Supervised daily operations by directing customer service, and inventory operations.
• Maintained good appearance standards by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
• Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
• Conducted inventory analysis to determine optimal stock levels.
• Conducted weekly inventory assessments to ensure product availability and minimize shortages.
• Supervised daily store activities to ensure smooth operations, proper staffing, and adequate inventory control.
• Educated and trained staff to equip them with knowledge about products, customer service, and store policies.
• Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
• Optimized inventory management system, leading to quicker restocking processes.
• Managed approximately 20-30 incoming calls, and emails per day from higher officials.