GUDAVALLI SATYAJA
Hyderabad. Pincode
Summary
Experienced specialist with a passion for delivering outstanding service. Self-motivated, team player with strong organizational and interpersonal skills. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Proactive, customer-orientated professional with over 5+ years of experience in reputable industries. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Business Development Manager
1to1Help.net
Hyderabad
10.2022 - Current
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Kept meticulous client notes and updated account information in company databases.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Corporate Relations Manager
myXp.ai
Bangalore
04.2022 - 08.2022
- Generated weekly qualitative and quantitative reports.
- Worked with stakeholders and leadership to deliver valuable insights.
- Defined and improved toolset for quality reporting.
- Partnered with developers to influence product change and future plans.
- Cultivated strong corporate image and identity with clear branding.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Collaborated with hiring managers to understand job requirements and expectations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Coordinated schedules to arrange management interviews with applicants.
- Collaborated with HR leadership regarding candidate salary determinations.
- Studied job descriptions and qualifications to determine applicant requirements.
Business Development Manager
Practo
Bangalore
01.2022 - 04.2022
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Kept meticulous client notes and updated account information in company databases.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Restaurant General Manager
Mc Donald's
Hyderabad
06.2017 - 12.2021
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Orchestrated positive customer experiences by overseeing every area of Store operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Maintained facility and grounds to present positive image.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Set clear expectations and created positive working environment for employees.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Developed processes to save on costs and prevent losses.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
MBA - Business Management, Human Resources Management
Wellingkar's Institute of Management
Mumbai, India 01.2020 - 04.2022
Bachelor of Science - Hotel and Hospitality Administration
IHM Shri Shakti
Hyderabad 05.2014 - 05.2017
Skills
Customer serviceProblem-SolvingLeadershipTeamworkMentoring
Excellent Interpersonal skills
Dependability,active listening, and teamworkSales and marketing skillsReporting skillsDecisions Making
Conducting business to business telephone and email salesTrade Area Analysis
Customer complaint handling
People managing skills, Team handling
Client acquisition
Sales building strategies
Maintained a working knowledge of product uses and specifications for demonstration
Negotiation skills
Team Development
Inventory Management
Analyse sales data and plan operations accordinglyRevenue Generation
Timeline
Business Development Manager
1to1Help.net
10.2022 - Current
Corporate Relations Manager
myXp.ai
04.2022 - 08.2022
Business Development Manager
Practo
01.2022 - 04.2022
MBA - Business Management, Human Resources Management
Wellingkar's Institute of Management
01.2020 - 04.2022
Restaurant General Manager
Mc Donald's
06.2017 - 12.2021
Bachelor of Science - Hotel and Hospitality Administration
IHM Shri Shakti
05.2014 - 05.2017