Guddu
NEW DELHI
Summary
Dynamic professional with experience at Amazon and Guddu, excelling in office management and customer service. Proven ability to enhance operational efficiency through effective inventory monitoring and record keeping. Recognized for resolving customer inquiries promptly, ensuring positive experiences, and supporting high-traffic events with exceptional time management skills.
Overview
3
3
years of professional experience
Work History
office boy amazon
AMAZON
NEW
07.2024 - Current
- Assisted staff with basic administrative tasks, such as filing and photocopying.
- Managed incoming and outgoing mail, ensuring timely distribution to staff.
- Monitored inventory levels of office supplies and reported shortages to management.
- Greeted and welcomed visitors to the office.
- Maintained records of incoming mail, packages and deliveries.
Assistant Box Office Manager
Guddu
NEW DELHI
07.2024 - 06.2027
- Supervised staff during high-traffic events to ensure efficient service.
- Resolved customer inquiries and issues to maintain positive experiences.
- Collaborated with event planners to prepare for upcoming shows and performances.
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Generated production and program inventory to create season subscription packages with promotional discounts.
- Processed refunds according to company policies while maintaining excellent customer relations.
Skills
- Office management
- Record keeping
- Inventory monitoring
- Mail distribution
- Basic IT support
- Customer service
- Time management
- Basic computer skills
- Tea and coffee making
Affiliations
- Assisted in order processing and packing for Amazon office operations.
- Supported daily administrative tasks and maintained office cleanliness.
- Helped in inventory management and organized stock for dispatch.
- Delivered documents and parcels within the office when required.
Accomplishments
- Recognized by management for accuracy in order processing with 99% error-free record.
- Consistently met and often exceeded daily packing targets within set timelines.
- Appreciated for maintaining organized stock and improving packing efficiency.
- Trusted to handle priority shipments, showing reliability and responsibility.
- Completed Basic Computer Course, enabling support in office documentation and data entry.
Languages
Hindi
First Language
Hindi
Advanced (C1)
C1
Timeline
office boy amazon
AMAZON
07.2024 - Current
Assistant Box Office Manager
Guddu
07.2024 - 06.2027