Guddu kumar

To work with PSU, Government department and closing deal for project IT Infrastructure solution.

Coordinate with daily day to day operational issue of departments and provide solution accordingly.

Educating tem members and provide training program for handling challenges smoothly.

Attending departmental meeting such as Upper secretary, procurement head and take incentives accordingly.

Handling enquiries and evaluating leads quality for further communication with prospective .

Marinating database, Handling CRM and connecting with students for offering programs as per their interest and eligibility.

Coordinating with cross function team like Finance, Delivery and placement's per the call and catering the same.

Identified opportunities for cost savings without compromising quality or service delivery through rigorous analysis of departmental expenditures.

Managed budgets and resources effectively, ensuring optimal allocation and utilization for maximum impact.

Negotiated contracts with vendors, securing favorable terms that maximized value while minimizing costs to the state.

Championed innovative approaches to problem-solving that led to increased efficiency and improved service delivery across multiple departments.

• Led teams of professionals in achieving organizational goals through clear communication, collaboration, and guidance.

• Provided expert guidance to junior advisors, fostering professional growth and skill development.
• Enhanced team productivity through effective communication, collaboration, and training initiatives.
• Advocated for the adoption of new technologies designed to increase operational efficiency across multiple teams involved in project implementation.
• To tie up with colleges, universities, and developing relation with key holders for conducting seminar, webinar for mass closer.
• Vendor expansion across the region and connect with local professors, institute, key person,consultants for sourcing targeted audience.
• Using CRM software and monitoring the leads flowing activity till covert the same into closer.
• To act on customers complaints and ensure satisfaction should be up to the mark.

• Provided support in day to day operation for various government department in terms of exam security .
• Worked closely with Education department, Bihar for providing exam security solution for entire state.
• To prepare the commercial as per the compliance and negotiate on that for final closer. Working closely with government’s incumbents and PSU for long running the contracts .
• Collaborated with solution development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
• Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
• Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
• Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
• Expanded key account base by identifying and cultivating new business opportunities.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
• Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.

To tie up with schools,. Coaching, institute for making funnel and convert them into prospective then customers.

Established strong network across the schools, coaching centres, vendor development and successfully achieved the target on monthly basis.

Scholarships exams conducted in private and government schools for connecting with students for mass conversion.

Created sales and marketing strategies to increase customer base and enhance sales.

Addressed and resolved customer complaints in efficient, effective and timely manner.

Established strong network across the schools, coaching centers, vendor and partner connecting for sourcing prospective .

To work closely with education department of Bihar in order to conducting scholarship exam in various government schools and resourcing talents for NEET and IIT preparation.

• Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.