Guddu Sonar

At Wiom, I was handling field operations and sales execution for broadband services. My role included managing a team, driving customer acquisition, coordinating installations, and ensuring smooth last-mile connectivity. I also worked on vendor coordination and used data tracking to improve performance and customer satisfaction.”

Delivered consistent results in sales and operations at Microscan by managing field activities, supporting customer acquisition, and ensuring target achievement. Coordinated with cross-functional teams to streamline operations and improve service delivery. Demonstrated strong problem-solving skills in handling customer concerns and optimizing daily processes for better efficiency.

• Assisted sales team in developing customer relationships and identifying needs.
• Coordinated product demonstrations and training sessions for clients and staff.
• Managed inventory levels and ensured product availability for sales initiatives.
• Supported the execution of marketing strategies to enhance brand awareness.
• Analyzed market trends to provide insights for sales strategies and planning.

• Coordinated training sessions to enhance team members' skills and performance.
• Implemented process improvements to increase efficiency in service delivery.
• Monitored team performance and provided constructive feedback regularly.

• Led team in daily operational activities and ensured smooth workflows.
• Coordinated training sessions to enhance team members' skills and performance.
• Implemented process improvements to increase efficiency in service delivery.
• Monitored team performance and provided constructive feedback regularly.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
• Monitored daily workflow to ensure adherence to established policies and procedures.
• Participated in regular meetings with senior leadership to provide updates on team progress.

• Developed strong client relationships through effective communication and follow-ups.
• Identified customer needs to recommend suitable products and services.
• Conducted market research to understand trends and competitor offerings.
• Trained junior sales staff on techniques for improving customer service experience.
• Identified new potential markets and developed plans for targeting them.
• Analyzed market trends and competitive landscape to identify opportunities for growth.

• Oversaw daily operations and ensured compliance with healthcare regulations.
• Managed team schedules and facilitated effective communication among staff members.
• Developed training programs to enhance employee skills and performance.