Summary
Work History
Skills
Timeline
Education
Overview
Accomplishments
Generic

Guddu Singh

Client Account Manager
New Delhi

Summary

Experienced and results-driven Account Manager with a proven track record in building strong partnerships, retaining key accounts, and driving revenue growth. Skilled in cultivating a professional network, influencing decision-makers, and developing successful strategies to enhance profit channels. Collaborative and strategic team leader with a solid background in customer relationship management. Committed to delivering exceptional service and exceeding client expectations.

Work History

Senior Account Manager

Interlynx Systems LLC
4 2024 - Current
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Boosted client satisfaction by effectively managing and resolving account issues.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Currently Managing 6 Manufacturing clients with 240 distributors participation.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Provided extensive support in sales, technical and business areas to key accounts.

Market Research Manager (Freelance)

Areness
10.2023 - 03.2024
  • Streamlined data collection processes, resulting in faster insights and more informed decision making.
  • Managed a team of 10 researchers, delivering detailed market analyses to support key business decisions
  • Presented research findings to senior leadership, influencing strategic planning and resource allocation decisions.
  • Conducted thorough market research, enriching contact and company data using tools like charts and pivot tables
  • Collaborated with marketing teams to implement strategies based on consumer behavior and market trends.

Junior Account Manager

Interlynx Systems LLC
10.2020 - 09.2023
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Delivered timely reports and project updates, ensuring alignment with client expectations
  • Enhanced report accuracy by updating databases based on client feedback and requirements.
  • Boosted client satisfaction by addressing concerns, providing solutions, and maintaining strong relationships.
  • Collaborated cross-functionally for effective project management and timely delivery of services.
  • Handling 14 Sales Lead Management client which have 27 different lead sources.

Data Capture Associate

Egon Zehnder Research Service
01.2019 - 09.2020
  • Captured and analyzed candidate profiles for various practice groups, including IPG and CPG
  • Gained expertise in tools like Orchestra, Bloomberg, and LinkedIn for data handling.
  • Evaluating 30 CV's a day and finalizing the appropriate based on client requirement criteria.

Skills

Microsoft Excel

Timeline

Market Research Manager (Freelance)

Areness
10.2023 - 03.2024

Junior Account Manager

Interlynx Systems LLC
10.2020 - 09.2023

Data Capture Associate

Egon Zehnder Research Service
01.2019 - 09.2020

Bachelor of Business Administration - International Business Management

Jagannath International Management School
08.2013 - 05.2016

Senior Account Manager

Interlynx Systems LLC
4 2024 - Current

Education

Bachelor of Business Administration - International Business Management

Jagannath International Management School
Vasant Kunj
08.2013 - 05.2016

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Accomplishments

  • Developed an internal program called Mini Master, which directly connects with our company's database to automatically synchronize data files and integrate them into our reports for trend analysis. For this achievement, I was awarded the MVP for Quarter 3 at Interlynx Systems.

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Guddu SinghClient Account Manager