Compliance expert with over 11 years of experience in the financial sector, recognized for identifying and mitigating compliance risks. Proficient in regulatory interpretation and operational decision-making, with a strong focus on AML and OFAC Sanctions Screening. Currently manages a team of 14, ensuring effective monitoring of leases and loans, along with detailed reporting and analysis. Advanced skills in MS Excel and MS Office support data-driven decision-making.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Lead Commercial Loan Processor Representative
WELLS FARGO INTERNATIONAL SOLUTIONS PVT. LTD.
03.2023 - Current
Orchestrated Booking and Funding operations process for two regions, Canada and US, driving operational excellence initiatives to streamline the processes.
Spearheaded two separate teams of 14 Full-Time Employees (FTEs) as overall, at a site level to bolster end-to-end process support.
Oversaw critical Management Information (MI) tasks including EOD reports, monthly reports, quality reports, and capacity planning, ensuring adherence to key performance indicators.
Strategized process optimization by reviewing procedures and communicating updates and exceptions in weekly or monthly meetings, aligning with audit requirements.
Ensured timely and consistent closure of fundings by collaborating with the onshore team to meet SLAs and customer requirements.
Implemented cross-training initiatives to enhance capacity planning and managed quality checks, resulting in streamlined processes and improved efficiency.
Directed Business Impact Analysis, Business Continuity Plan, and Business Continuity Exercise, alongside administrative duties, to fortify business resilience and continuity planning.
Senior Operations Processor SME (Payments Investigation)
WELLS FARGO INTERNATIONAL SOLUTIONS PVT. LTD.
01.2021 - 03.2023
Investigate and resolve inbound queries on both incoming and outgoing SWIFT and domestic payments.
Ensure all queries and escalations are dealt with internal and external SLA.
Monitor internal SWIFT platform for incoming investigation messages.
Ensure core documentation on servicing is captured and maintained.
Monitor and support closure of priority cases that extend beyond US business day.
Support to process the payments MT103, 202,202COV, ISO message, Federal Reserve wire transfer.
Payments sanctions and OFAC compliance screening for multiple regions.
Escalate issues to the management as per the escalation procedures.
Suspicious transaction monitoring alert fulfilling end to end closure.
AML risk assessment monitor AML related issues.
Collaborate with external correspondent bank to secure required data to able to complete investigations on alert.
Review transaction alert and assessing if permissible or requiring investigation.
Helps in optimising the client on boarding experience with a focus on minimal touch points while satisfying regulatory requirement and internal AML/KYC procedures.
Payments Analyst (SME)
HSBC - ELECTRONIC DATA PROCESSING INDIA PVT. LTD.
06.2016 - 12.2020
Managed FIRCO continuity for sanction screening, GPI (Global Payments Investigation), and GPS Wolf applications with a focus on ensuring uninterrupted operations and compliance.
Investigated sanction alerts related to payments using FIRCO as a front-end application, ensuring strict adherence to regulatory requirements.
Handled various types of wire payments including SWIFT, CHIPS, and FED Wire, processing a high volume of transactions accurately and efficiently.
Ensured compliance with EU, UK, and US OFAC Sanction policies, maintaining a 100% adherence rate.
Reviewed and provided pay directives for payments in GPI, ensuring no sanctions nexus and minimizing potential risks.
Generated and distributed reports to the team within strict timelines, enhancing operational visibility and decision-making.
Monitored queues closely and ensured adherence to Cut-Offs as per PLA, optimizing operational efficiency and reducing processing times.
Handled escalations through efficient email and call resolution, maintaining a quick turnaround time and customer satisfaction.
Conducted AML investigations and compliance reviews for onboarding and maintenance in collaboration with countries/regions, focusing on high-risk customers to mitigate financial risks.
Provided guidance on AML policies and procedures to foster strong Regulatory Compliance within the firm, ensuring alignment with industry best practices.
Identified suspicious cases and alerts, promptly reporting to the next level with proper documentation and evidence, contributing to a 30% increase in detection of potential compliance breaches.
Updated, reviewed and approved procedures/trainings for AML investigations, OFAC sanctions, transaction screening, adverse media and PEP's.
Managed the sanctions and transactions screening mailbox, handling urgent screenings with ad-hoc administrative requests. Identified red flags and dispositioned alerts using risk based approach.
Utilized OFAC general license and special license based on travel ban (vessels) and asset freeze alerts scenarios.
Worked on various types of wire payments including SWIFT payments processing(MT 103, MT 202, MT 192, MT 292 and MT 199), CHIPS and FED wire.
Process developer
GENPACT INDIA PVT. LTD
01.2012 - 01.2016
Managed US Accounts Payable, overseeing invoice processing and reconciliations.
Administered both non-PO based and PO based invoice processing.
Executed vendor payments based on GL/CC and GR/IR criteria.
Maintained a high Paid On Time (POT) percentage, averaging above 95%.
Conducted reconciliations between Accounts Payable and Accounts Receivable statements.
Ensured strict adherence to Quality Control Standards.
Achieved consistent adherence to stringent SLA, successfully closing month-end activities on time, every time.
Education
Diploma - Business Intelligence and Data Warehousing (SAS 9.2)
NIIT
07.2012
Bachelors - Commerce
VBS Purvanchal
05.2010
Skills
Transactional risk assessment
OFAC Payment sanctions evaluation
Electronic payments
Fraud prevention strategies
Machinery loan services
Financial backing
Leadership development
Vendor payment administration
Payment dispute analysis
Procurement oversight
SWIFT communication
Regulatory compliance
Money laundering prevention
Document assessment
Loan assessment expertise
Disbursement management
Certification
SIX SIGMA LEAN 1
Applications
GPI
GPS
FIRCO
GMG
WORLD-CHECK
SEIBEL
FUND IT
MS APPLICATIONS
Timeline
Lead Commercial Loan Processor Representative
WELLS FARGO INTERNATIONAL SOLUTIONS PVT. LTD.
03.2023 - Current
Senior Operations Processor SME (Payments Investigation)
WELLS FARGO INTERNATIONAL SOLUTIONS PVT. LTD.
01.2021 - 03.2023
Payments Analyst (SME)
HSBC - ELECTRONIC DATA PROCESSING INDIA PVT. LTD.
06.2016 - 12.2020
Process developer
GENPACT INDIA PVT. LTD
01.2012 - 01.2016
Diploma - Business Intelligence and Data Warehousing (SAS 9.2)
Customer Service Representative / Loan Processor at Community Choice FinancialCustomer Service Representative / Loan Processor at Community Choice Financial