Experienced professional with 6+ years in Workforce Management, currently serving as an Assistant Manager – WFM (GCC) in a leading multinational organization. Possessesing a strong background in customer service operations (1+ years) and hospitality industry experience (1.5 years). Demonstrated expertise in real-time management, BCP management, and stakeholder collaboration with a proven track record of driving operational efficiency and service excellence.
Place of birth: Delhi
DOB: September 18, 1995