Gulam Mohd Hussain
Hyderabad
Summary
Dynamic bookseller with a strong focus on customer service and problem-solving. Proven ability to enhance customer satisfaction through effective communication and attention to detail. High-achieving Sales Associate with extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player comfortable working independently. Outstanding knowledge of new releases, customer favorites and highly reviewed merchandise selections. Comfortable making purchase recommendations for readers of all types.
Overview
2
2
years of professional experience
Work History
Bookseller
self employe
Hydreabad
05.2023 - 08.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Azam Vocational College - A&T Account & Taxation 12th incomplete
Holy Fatima High School.
Jahanuma Hyderabad, India.04-2022
Skills
- Customer service
- Inventory management
- Visual merchandising
- Cash handling
- Product knowledge
- Customer relationship management
- Book recommendations
- Children's books
Languages
Urdu
First Language
English
Beginner
A1
Affiliations
- Assisted in family-run books business, handling customer service, sales, and inventory.
- Gained practical experience in communication negotiation and day-to-day operations.
- Supported business growth by helping with marketing and maintaining client relationships.
Timeline
Bookseller
self employe
05.2023 - 08.2025
Azam Vocational College - A&T Account & Taxation 12th incomplete
Holy Fatima High School.
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