Gulshan Goyal

GPT (Group Platform Transform) System

• Implementing new GPT, API based system to track Leave, STD, LTD, SMP absence information via single Absence record.
• Conducting initial foundational analysis and production of requirements documents, functional specification documents, and developing project plans to meet project needs.
• Analyzing the requirements to gauge the impact on existing functionality, to cover all aspects from the development/ delivery perspective.
• Communicating effectively with stakeholders to analyses requirements and keep the development team in sync as well as train development team with the domain knowledge.
• Working on API documentation to integrate data, building and grooming user stories, acceptance criteria and run UAT.
• Demonstrated experience of conducting onsite business process reviews and requirement gathering sessions with stakeholders in India and USA region.
• Document and communicate complex business needs into clear, actionable systems requirements by creating user stories, process flows.
• Demonstrated experience of working in SAFe-Agile methodology using collaboration tool (Confluence) and defect management tool (JIRA).
• Resolved conflicts and negotiated agreements in order to reach win-win solutions to disagreements and clarify misunderstanding.
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Prepared and Reviewed BRD's, Process control Charts and Business Logics for different business scenarios.
• Working on API documentation to integrate data, building and grooming user stories, acceptance criteria and run UAT.
• Worked on business rules analysis and found conflicts between implemented rules and new business requirements rules.
• Working on designing Prototypes and Mock-ups for UI designs, documentation of Process Flows & Use Cases.
• Provided QA Triage of Production issues and worked closely with developers and technical architects to bring issues to prompt resolution.
• Actively (Share ideas based on my experience) participate in grooming, planning sessions and retrospectives.

• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
• Maintained timelines / milestones, and ensured compliance with quality standards.
• Perform testing, identify defects, prepare defect logs and report it to Dev team.
• Prepare daily status report/Metrics and share with all stakeholders.
• Prepare pass logs/test results.

MFX Application

• Its web-based application which deals with all phases of Insurance Policy Life Cycle and Reporting.
• Highly dynamic environment with sprint teams using agile methodology.
• Create execute and maintain over 220 Test Cases for functional UI and data validation.
• Quick set-up, performed, and reporting of findings for smoke test for each build.
• Review all testing artifacts and upload them into Netdocs.
• Provide QA testing sign-off for release.