Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Hi, I’m

Gulshan Kumar

Faridabad
Gulshan Kumar

Summary

https://bold.pro/my/gul shan-kumar- 230421135613/164 Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
years of professional experience
5
Certifications
3
Languages

Work History

Flipkart
Faridabad

Shift Operations Manager
09.2021 - 05.2023

Job overview

  • Supply chain management/ 3pl/ Hub operations
  • Reverse logistics/RTO
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Indian Air Force

Operations Manager
12.2016 - 12.2019

Job overview

  • Increased vendor collaboration to ensure best practice utilized for higher efficiency and coordination
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
  • Identified and resolved unauthorized, unsafe or ineffective practices
  • Set, enforced and optimized internal policies to maintain responsiveness to demands, Devised processes to boost long-term business success and increase profit levels
  • Employees management
  • Logistics operations
  • Administration facility management & productivity increased by 29%
  • Directed initiatives to improve work environment, company culture or overall business strategy
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Responsible for managing local/venue level with military engineering services and it's counter parts
  • Managing day to day operations with minimising escalations or customers/ clients.
  • Responsible for maintaining relationship with POC's in the desired events of work management
  • Responsible for maintaining all the hygiene checks with respect to stakeholders , officers mess , auditorium , workforce and respective managing teams
  • Proactive planning and execution of objectives related to the operations and maintenance of the station faculty.
  • Maintaining close relationships with the headquarters while working the internal bodies and it's stakeholders to control the real time issues .
  • Responsible for taking proactive approach and leadership to maintain the quality of workforce and adhering to issued orders .
  • Maintaining weekly reports and submitting the data analytics to the headquarters along with the client management team.
  • Enforcing all the necessary actions that are related to customer escalations and curtail the required breaches to maintain the smooth functioning of the organisation.
  • Responsible for maintaining a healthy relationship and environment towards customers/ clients and it's stakeholders to avoid any miscommunication and gaps in the organisation.
  • Responsible for carrying internal and external audits to provide better quality work while maintaining strong relationship with the clients and organisation.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Indian Air Force
Chennai

Facility Manager
12.2004 - 12.2019

Job overview


  • Established employees operating productively and working on task to meet business and customer needs
  • Supervised employees and oversaw quality compliance with company standards for food and services
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
  • Raised property accuracy and accountability by creating new automated tracking method
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
  • Reduced operational risks while organizing data to forecast performance trends
  • Trained and mentored new employees to maximize team performance
  • Tracked receipts, employee hours, and inventory movements
  • Managed over more than 50 employees including project planning,employee engagement
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment
  • Collaborated with contractors, vendors and stakeholders to support on- time projects completion
  • Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks
  • Led facility management staff and consultants in producing business plan that focused on facility operations
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels
  • Tracked and documented operational and financial records to perform analysis of performance and costs
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies
  • Negotiated contracts with vendors to obtain favorable and cost- effective terms and conditions.
  • Conducted Timeframe inspections of facility grounds, external structure, systems, and equipment.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.

Education

Workshop Training Institute

Bachelor of Science from Science

University Overview

Indian Air Force

Diploma from Electronics Engineering

University Overview

Proficiency Certificate Of 15 Years Of

University Overview

Workshop Training Institute

Facility Management & Operations
01.2001 - 05.2002

University Overview

Nuclear Biological Andchemical Warfare

NBC School Aayanagar

High School Diploma
02.2022 - 05.2024

University Overview

Model Institute of Education & Research

FSSAI
01.2022 - 04.2003

University Overview

Awarded certificate, Accomplishments Nuclear biological & chemical warfare Languages English Hindi Punjabi Proficient Proficient

Nuclear biological & Chemical warfare , No Expiration

University Overview

Proficiency certificate ( Facility management), No Expiration

University Overview

Bravery flight safety award
01.2023 - 04.2004

University Overview

First Aid certificate (Flipkart)
01.2023 - 04.2004

University Overview

Radar & Missile system certificate
12.2014 - 05.2023

University Overview

Commonwealth Games committee certificate of participation in Operations,delhi

University Overview

Advanced Lean Six Sigma yellow belt certification

University Overview

Fundamentals of supply chain management

University Overview

Skills

Facility managementundefined

Accomplishments

Accomplishments
  • Achieved Result through effectively helping with Task.

Certification

Fostac, [FSSAI] - [Feb 2022- Mar 2024]

Interests

Business development

Exploring new opportunities

Playing cricket

Planning and management

Timeline

Flipkart

03-2024

Lean six Sigma yellow belt certification

06-2023

Fundamentals of supply chain management

06-2023
Bravery flight safety award
01.2023 - 04.2004
First Aid certificate (Flipkart)
01.2023 - 04.2004

Fostac, [FSSAI] - [Feb 2022- Mar 2024]

02-2022

First Aider

02-2022
NBC School Aayanagar
High School Diploma
02.2022 - 05.2024
Model Institute of Education & Research
FSSAI
01.2022 - 04.2003
Shift Operations Manager
Flipkart
09.2021 - 05.2023
Operations Manager
Indian Air Force
12.2016 - 12.2019
Radar & Missile system certificate
12.2014 - 05.2023
Facility Manager
Indian Air Force
12.2004 - 12.2019
Workshop Training Institute
Facility Management & Operations
01.2001 - 05.2002
Workshop Training Institute
Bachelor of Science from Science
Indian Air Force
Diploma from Electronics Engineering
Proficiency Certificate Of 15 Years Of
04.2010
Nuclear biological & Chemical warfare , No Expiration
05.2023
Proficiency certificate ( Facility management), No Expiration
05.2023
Commonwealth Games committee certificate of participation in Operations,delhi
05.2023
Advanced Lean Six Sigma yellow belt certification
05.2023
Fundamentals of supply chain management
05.2023

Similar Profiles

CREATE PROFILE
Gulshan Kumar