

Experienced Property & Operations Manager with 8 years of experience in hospitality, residential property management, and operations. Worked with Stanza Living as a Property Manager and Shubham Hotels Pvt. Ltd. as an Operations Manager, handling tenant/client relations, rent and utility coordination, housekeeping, maintenance, vendors, staff supervision, inspections, procurement, and daily operations. Strong in problem-solving, team coordination, reporting, and ensuring smooth and efficient property operations.
Operations Manager – Shubham Hotels Pvt. Ltd.
Operational efficiency
Sales growth
Staff development
Employee engagement
Customer service
Problem-solving
Employee relations and conflict resolution
Team leadership
Management
Policies and procedures implementation
Client relations
CRM
Operations management
Interpersonal communication
MS office
Customer retention
Client relationship management (CRM)
Document control
Vendor sourcing
Business administration