Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gulshan Shaikh

Gulshan Shaikh

Property manager
New Delhi,DL

Summary

Experienced Property & Operations Manager with 8 years of experience in hospitality, residential property management, and operations. Worked with Stanza Living as a Property Manager and Shubham Hotels Pvt. Ltd. as an Operations Manager, handling tenant/client relations, rent and utility coordination, housekeeping, maintenance, vendors, staff supervision, inspections, procurement, and daily operations. Strong in problem-solving, team coordination, reporting, and ensuring smooth and efficient property operations.

Overview

9
9
years of professional experience

Work History

Multi-Unit Operation Manager

The Shubham Hotels Pvt Ltd
11.2020 - Current

Operations Manager – Shubham Hotels Pvt. Ltd.

  • Managed overall daily operations and administration.
  • Supervised housekeeping, maintenance, security, and support teams.
  • Coordinated vendors, contractors, suppliers, and service providers.
  • Managed senior management requirements, and supported smooth property operations.
  • Handled procurement, quotations, inventory, and operational expenses.
  • Monitored staff performance, attendance, and manpower deployment.
  • Managed guest and client concerns, and ensured high service standards.
  • Prepared reports, maintained records, and followed up on operational tasks.

Property Manager

Stanza Living
01.2018 - 11.2020
  • Managed day-to-day residential property operations and tenant relations.
  • Coordinated rent collection, utility bills, meter readings, and occupancy.
  • Supervised housekeeping, maintenance, security, and other service staff.
  • Handled tenant complaints, move-in/move-out coordination, and inspections.
  • Coordinated with vendors and contractors for repairs and maintenance.
  • Managed quotations, procurement, materials, and service requirements.
  • Conducted regular property inspections, and ensured hygiene and safety standards.
  • Maintained operational reports, records, and property-related documentation.
  • Coordinated CCTV, Wi-Fi, electrical, plumbing, AC, and other maintenance issues.
  • Followed up with vendors, and ensured timely completion of pending work.

Education

MBA - Hospitality And Operations

Indian Institute of Business Management
New Delhi, India
04.2001 -

Skills

Operational efficiency

Sales growth

Staff development

Employee engagement

Customer service

Problem-solving

Employee relations and conflict resolution

Team leadership

Management

Policies and procedures implementation

Client relations

CRM

Operations management

Interpersonal communication

MS office

Customer retention

Client relationship management (CRM)

Document control

Vendor sourcing

Business administration

Timeline

Multi-Unit Operation Manager

The Shubham Hotels Pvt Ltd
11.2020 - Current

Property Manager

Stanza Living
01.2018 - 11.2020

MBA - Hospitality And Operations

Indian Institute of Business Management
04.2001 -
Gulshan ShaikhProperty manager