Gulshan Sharma
Program Managment
Delhi
Summary
A prolific and adept Program Manager carrying over 18+ years of in Project Management. Delivered various Digital Transformation Projects spanning across various domains such as Data Center build, Data Center migration, Server Migration, Network Refresh, Application up gradation etc. through Waterfall and Agile Methodology.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Manager - Operations
MetLife
01.2022 - Current
- End to End Program governance across various work streams which included preparation of various progress reports, Delay Analysis reports, Management of Project documents on SharePoint etc.
- Management of Projects through various tools such as MPP, AzDo board, Clarity, SNOW, Target Process.
- Preparation and driving of Monthly Business review with Offsite stakeholders for all Projects spanning across GTE PPMS portfolio.
- Developed and maintained relationships with customers and suppliers through account development.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Senior Project Manager
HCL Technologies
07.2006 - 01.2022
- Spearheaded Digital transformation projects across DC Build, DC Migration, Application & Sever Migrations, EUC computing, WAN Infrastructure, Network refresh etc.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Responsible for Business Delivery which includes Management in areas of Strategy, Planning, Communication, Scope, Cost, Schedule, Contract Management, Risk, Resource Allocation.
- Manage / lead Transformation projects globally.
- Lead cross-functional meetings and fosters teamwork; drives escalation and resolution of issues.
- Program Governance and PMO Strategy Consulting
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Communicated project plans and progress to key stakeholders and project contributors.
- Maintained project budgets to control costs and meet organizational and project goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Vendor Management along with Logistics Management for smooth delivery of hardware as per agreed Bill of Materials.
- Reported regularly to managers on project budget, progress, and technical problems.
- Alliances with Resource Management team for on boarding of SME’s for Project deliverables.
Sales Coordinator - Contract
Team Lease & Elite Security Domestic Services
11.2004 - 07.2006
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout post-sales process.
- Assisted in development of annual sales budgets and forecasts, ensuring alignment with company objectives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Submitted reports to senior management to aid in business decision-making and planning.
Education
MBA - Operations
SCDL
Pune 04.2001 -
Master of Science - Computer Science
MDU
Rohtak, India 04.2001 -
Skills
Program Management
Product Delivery
Stakeholder Management
Performance Management
Financial Management
Certification
PMP - Project Management Professional
Timeline
Manager - Operations
MetLife
01.2022 - Current
Senior Project Manager
HCL Technologies
07.2006 - 01.2022
Sales Coordinator - Contract
Team Lease & Elite Security Domestic Services
11.2004 - 07.2006
MBA - Operations
SCDL
04.2001 -
Master of Science - Computer Science
MDU
04.2001 -
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