GUNASEKAR. N
Sr SME
Madhavaram
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results and detail-oriented Medical Billing Specialist with 9.5 years of experience managing medical insurance claims. Investigates and resolves insurance company disputes and claim denial patterns.
Overview
9
9
years of professional experience
Work History
SR Account Rec
MedExpert
08.2023 - Current
New Company, Daily process will update,
- Implemented efficient scheduling systems for staff and facilities, ensuring optimal use of resources.
SR SME
Access Healthcare Pvt Ltd
3 2017 - 06.2023
- Ran weekly A/R aging report; decreased accounts in A/R of 120+ days from 15% to 6%
- Contacted insurance companies regarding unpaid claims or denials and provided payer with required information to expedite approval and payment
- Solely responsible for managing billing and claims department at private medical practice
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Led team meetings each shift to discuss scheduling, production and maintaining quality.
Senior AR Caller
Global Healthcare
12.2014 - 04.2016
- Call Insurance Company to Get Bill Status.
- Monitored customer account details for non-payments, delayed payments and customer disputes.
- Verified discrepancies to resolve vendor billing issues.
Education
SSLC -
J.G.G. Government Higher
Diploma - Electronics And Communication Engineering
P.T Lee Chengalvaraya Naicker Polytechnic College
01.2008 - 2011.01
Skills
Account Monitoring
Timeline
SR Account Rec
MedExpert
08.2023 - Current
Senior AR Caller
Global Healthcare
12.2014 - 04.2016
Diploma - Electronics And Communication Engineering
P.T Lee Chengalvaraya Naicker Polytechnic College
01.2008 - 2011.01
SR SME
Access Healthcare Pvt Ltd
3 2017 - 06.2023
SSLC -
J.G.G. Government Higher
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