Gunasekaran Palanisamy

Competent, diligent & result oriented professional with an experience of 18 Years and 2 months; currently spearheading efforts with Cognizant Technology Solutions.

A highly skilled and results-driven IT Infrastructure Project Manager with extensive experience in leading and managing large-scale IT infrastructure projects across various industries. Skilled Senior Manager skilled in cross-functional collaboration.

Optimizes processes and communication and drive results. Dedicated to continuously improving professional knowledge and business operations by applying top-notch skills.

• ITIL v3.0 Foundation
• IBM p5 and pSeries System Administration and Support for AIX 5L V5.3.
• Microsoft certified professional.

Training Attended

• Six Sigma Yellow Belt
• ITIL concepts
• Business Communication
• Linux Administration (General)
• Linux Administration (Red Hat 9)
• AWS
• Hadoop

    Since Dec 18’

• Accountable for the program governance and quality compliance of the projects and programs.
• Overall P&L Management
• Contract Management
• Maintaining customer profitability (CP) report.
• Portfolio forecast and invoices submission activities.
• Monthly billing for various types of projects (T&M, FB, BTB)
• Working on margin improvement plan (MIP) and cost on delivery (COD) for any accounts.
• Project initiation management- project creation based on SOW, PCB updates.
• Transition Management
• Demand Management
• Business Review Management
• Vendor Management
• Budgeting and Forecasting Utilization
• Attending conference and calibration calls with clients discussing the latest issues in the application/infrastructure
• Best Practice Implementation
• Worked on new RFP’s

Feb 16’ to Nov 18’

• Overseeing the RM/CM process and led change managers and other team members.
• Release Planning and Strategy
• Release Coordination
• Process Improvement and Governance
• Monitoring and Reporting
• Post-Release Support
• Tool Management
• Change Request and Assessment Management
• Change Scheduling and Coordination
• Stakeholder Management
• Implementation and Execution Oversight

Jun 13’ to Jan 16’

• Windows User Management
• Software Installation and Configuration
• Software installations and Patching.
• Troubleshooting OS and configuration issues
• Verifying VPN connections for remote workers.
• Troubleshooting outlook issues.
• System Performance Monitoring
• Checking Firewall and Vulnerability issues
• File system issues
• Managing Group Policy and Windows updates.
• Logging incidents and service requests into the helpdesk system.
• Documenting steps taken to resolve issues for future reference.
• Escalating issues to higher support levels (L2/L3) when necessary
• Monitoring the status of Hadoop components like HDFS, YARN, and MapReduce.
• Checking node health, disk space, CPU, and memory usage.
• Ensuring the availability of Hadoop daemons
• Log Management
• Monitoring MapReduce, Spark, or other job execution on the cluster.
• Monitoring and managing jobs and alerts

Jun 10’ to May 13’

• Build SUSE, AIX and Red hat Linux machines using kick start.
• Configuring, managing and troubleshooting volume groups
• User and group management
• Deploy, configure and troubleshoot network file systems and servers
• Rebuild/reimage process for Lab Servers, VM Servers, Desktops, Laptops and Tablets
• Created user logins, administering the system performance and monitoring user activities in AIX
• Mirroring VG, copy of the lv backup to another Hard disk
• Installing security patches to all the AIX servers in the environment.
• Providing remote support for the Linux and AIX box through ssh.
• Actively engaging in Deployment Validation testing for Marimba Packages, Hardware & Peripheral Certifications from PepsiCo Data Center
• Procure/Decommission the hardware (Servers & Desktops) for PepsiCo based on the current/changing requirements
• Intensive Performance and Analysis utilizing both standard UNIX tools like iota, vista, SAR and top Commands.

Jan 07’ to May 10’

• Stress and Performance Testing of servers
• Server Health Check activities
• Monitoring of CPU, Memory, and Disk process metrics of various Windows and AIX servers
• Reporting Storage space utilization.
• Verifying frame information for the active
• SAN Optimization Reports
• Analyzing and interpreting the server data
• Preparing the File system report.
• Analyzing the performance data of symmetrical arrays in RISC and SISC
• Involved in Internal Quality Audits.
• Disaster Recovery Planning
• Identified the bottlenecks or status of the Application & Systems.
• Ensuring appropriate levels of monitoring of resources and system performances are set.
• Forecasting future capacity requirements based on current utilization, trends of system resources.
• Represented the Project for ISO 20000 Audit, Delivery Assurance and Delivery maturity audits.